Human Resources Generalist II (Livingston County Residents Only) en Livingston County, NY

About the Department

The work involves responsibility for the administration of Livingston County (County) voluntary, state, and federally mandated employee and retiree benefit programs.  In addition to benefits administration, the incumbent performs other related administrative functions.  The work entails a high degree of accuracy, attention to detail, and computational skills, along with frequent contact with employees and retirees. The work requires maintaining a relationship with third-party vendors, County Treasurer’s Office, and County employees and retirees.  Work is performed in the office and in the field.  Supervision of others is not a responsibility of this class.  The work is performed under the general supervision of the Personnel Officer with leeway allowed for the use of independent judgment in performance of the work.  A Human Resources Generalist II does related work as assigned.

Position Duties

• Administers voluntary employee benefits programs including, but not limited to: health insurance, dental insurance, other insurance plan offerings, deferred compensation, flexible spending, sick leave banks, etc.;
• Assigns onboarding checklists for new employee processing, ensuring employees are notified of their eligibility for benefit offerings, enrollment deadlines, wage rates, and civil service standing;
• Responsible for emailing health insurance eligible employees on their first day of employment;
• Assists new employees with enrolling in voluntary benefits;
• Researches and answers employee questions and provides support related to leaves, benefits, qualifying events, and retirement planning;
• Answers retiree questions regarding transitioning to Medicare;
• Processes, tracks, and performs follow-up for FMLA, contractual, and Civil Service leaves;
• Processes, tracks, and performs follow-up for County Workers’ Compensation cases;
• Processes, tracks, and performs follow-up for County Unemployment Insurance cases;
• Processes biweekly payroll transactions related to accruals;
• Reviews monthly County Unemployment Insurance billing;
• Calculates and processes accrual return for employees returning from Workers’ Compensation leave;
• Prepares and sends annual EAP billing to participating Towns and Villages;
• Receives employee complaints regarding benefit programs and either directs employees to the  appropriate party for resolution or seeks resolution of the complaint directly, as appropriate;
• Acts as the liaison between third-party benefit administrators, Workers’ Compensation carrier, and the County;
• Maintains records and prepares reports regarding employee benefits;
• Coordinates annual Open Enrollment activities for voluntary benefits;
• Responsible for answering questions and helping employees complete their annual Open Enrollment;
• Responsible for annually contacting retirees, and/or their dependents, with County health insurance;
• Maintains current knowledge of statutory and regulatory changes in the benefits area and advises the County on such changes that affect it;
• Assists with the review of potential benefits and makes recommendations regarding same;
• Assists with contract processing for voluntary benefits;
• Assists with determining the necessary steps for setting up benefit plans to ensure compliance with State, Federal, and/or Local laws, rules, and regulations;
• Assists with the review of responses to Requests for Proposals for benefit services and makes recommendations regarding same; and
• Performs other related duties as assigned.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:  Good knowledge of various medical, dental, and voluntary insurance plan offerings as they apply to County employees and retirees, including Medicare and Medicaid; good knowledge of voluntary benefits such as deferred compensation and flexible spending; good knowledge of Federal and State employee benefit laws, such as FMLA; good knowledge of Workers’ Compensation and Unemployment Insurance; good knowledge of collective bargaining agreements as they apply to County employees and retirees; excellent attention to detail; good analytical skill; good customer services skills; ability to get along with others; ability to maintain confidentiality; ability to interpret and apply Federal, State, and local rules governing employee benefit plans; ability to keep accurate, clear, legible records; ability to apply knowledge in performance of duties; ability to understand and follow oral and written instructions; ability to communicate effectively both verbally and in writing; ability to work with persons of various socio-economic and educational backgrounds; ability to accurately calculate percentages; ability to establish and maintain effective professional relationships; ability to analyze, organize data, and prepare clear and accurate reports; ability to address groups; good judgment; accuracy; professionalism; tact; courtesy; physical condition commensurate with the demands of the position.

Minimum Qualifications

Applicants must meet all requirements for one of the following qualification options in order to be approved for examination and/or appointment:

Qualification Option #	1	2	3	4
Training/Education	Possession of a Bachelor’s[1] degree in human resources, business administration, or public administration.	Possession of a Bachelor’s[1] degree.	Possession of an Associate’s[1] degree in human resources or business administration.	Possession of a high school diploma or a high school equivalency diploma.
General experience	Four (4) years of full-time, paid experience in a human resources position; AND Four (4) years of experience assisting employees with benefits[2].	Four (4) years of full-time, paid experience in a human resources position; AND Five (5) years of experience assisting employees with benefits.	Four (4) years of full-time, paid experience in a human resources position; AND Six (6) years   of experience assisting employees with benefits.	Four (4) years of full-time, paid experience in a human resources position; AND Seven (7) years of experience assisting employees with benefits.
Supervisory experience	N.A.
License/Certification	Possession of a valid New York State driver’s license.
Other requirements	See Special Qualifications below.

Part-time service will be given prorated credit toward experience requirements.
[1] Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.  If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency.   A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm.  You must pay the required evaluation fee.
[2] For the purpose of these minimum qualifications, assisting with employee benefits (health insurance, Workers’ Compensation, or leaves of absence) is a higher level duty than providing paper work/pamphlets to employees.

Other Qualifications

1. An appropriate driver’s license must be maintained throughout employment.
2. A driving record evidencing safe and responsible vehicle operation is required.
3. Must authorize and execute any necessary releases to enable the appointing authority to verify licensure and driving history involving violations and/or crimes.

Human Resources Generalist II – C in all divisions

PROVISIONAL APPOINTMENT NOTICE:
An individual who receives a provisional appointment must take the examination for the position title on the next occasion it is offered. In order to be eligible for a permanent appointment to the position, the provisional appointee must pass the exam and be ranked 1, 2, 3, or be tied in score with the individual ranked number 3 of those who are willing to accept appointment to the position. It should be understood that even if the provisional appointee is eligible for appointment, the employer may choose another candidate to fill the position on a permanent basis. Questions regarding provisional appointments should be directed to the Livingston County Human Resources Department.

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