Immigration Case Manager en Catholic Charities Diocese of Venice, Inc.

Title: Immigration Case Manager                    

Reports to: Regional Director 

Location:  Catholic Charities Diocese of Venice, Inc. - Immokalee FL Office

Classification: Hourly/Nonexempt  

Overview

Catholic Charities Diocese of Venice, Inc. provides services to people of all races, backgrounds and beliefs. We offer a variety of housing and social service programs to individuals, families and communities across ten counties in Southwest Florida. The Immigration Caseworker shall provide immigration services and assistance with applications to the United States Citizenship and Immigration Service (USCIS) on behalf of clients eligible for an immigration benefit.

Job Responsibilities

• Acquire and maintain knowledge of immigration law consistent with generally accepted standards of service delivery.
• Acquire status as a Department of Justice Accredited Representative with the Office of Legal Access Programs within one year of employment.
• Participate in training program that will include shadowing an experienced Immigration Caseworker.
• Become familiar with USCIS forms and procedures.
• Assess needs of clients and determine eligibility for immigration benefits.
• Inform clients about the requirements and consequences related to applying for various immigration benefits.
• Follow agency procedures for recordkeeping and case management standards, maintaining client files in a confidential, orderly, and well-documented manner.
• Prepare and provide information to clients for interviews with USCIS.
• Collect fees for services and maintain accurate payment records in case files, ensure deposit of all monies relating to fees and report such deposits following agency procedures.
• Inform Program Coordinator of any potential situation which may negatively impact the client or the agency while providing immigration service to the client.
• Conduct immigration research related to case law as necessary.
• Send inquiries to the USCIS office on behalf of clients.
• Participate in immigration webinars and regularly scheduled department meetings.
• Develop a working knowledge of community resources.
• Other duties as assigned.