Veteran Specialist en Mid Michigan Community Action Agency

General Responsibilities:

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  Assist veteran households who are experiencing or at-risk of homelessness by providing employment case management and a range of supportive services designed to promote housing stability.
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  Protect the privacy of customers and hold in confidence all information obtained in the course of service.
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  Provide quality professional customer service at all times.

Essential Duties and Responsibilities:   

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  Provide housing and employment case management to veteran households who are experiencing or at-risk of homelessness
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  Design a Housing Stability Plan with each program participant, and monitor monthly progress of participant’s stated goals through ongoing case management meetings, including an Individual Employment Plan.
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  Work with households to identify potential eligibility for mainstream resource benefits (e.g. VA Benefits, Social Security, Medicaid, etc.) and assist in program enrollment.
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  Conduct data collection via the Homeless Management Information System (HMIS) and FACSPro.
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  Complete or collect all required program documentation with accuracy, consistency, and compliance.
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  Develop and maintain positive relationships with service providers, landlords and participants.
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  Conduct housing searches with participants to assist in locating, obtaining and retaining housing.
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  Perform housing inspections on all potential rental units.
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  Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors.
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  Travel throughout service area as needed.
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  Overnight travel may be required for trainings.
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  Perform other duties as assigned.

Education and Experience Qualifications:

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  Bachelor’s degree in human services
  
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  Experience in human services, specifically with homeless populations, preferred.
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  Veteran preferred.

Additional Requirements:

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  Must obtain HMIS license within 30 days of hire.
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  Must obtain HQS certification within 1 year of hire.
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  Ability to solve practical problems and deal with a variety of situations.
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  Ability to interpret a variety of instructions furnished in written, oral, diagram, or other form.
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  Must have proficient computer skills (Word, Excel, Outlook, PowerPoint, & Internet)
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  Demonstrated communication skills both oral and written.
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  Must be highly organized and people oriented.
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  Successful clearance of DHHS Central Registry and criminal history record check.
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  Must have reliable transportation, valid driver’s license, provide proof of insurance, and pass MMCAA’s “Insurance Carriers” driving record review/motor vehicle check.
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  Must comply with Agency smoke free and drug free policies.
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  Understand the importance of daily work attendance.

We will be accepting applications until 9/17/2025