Instructional Support Technician (Computers) en Central New Mexico Community College (CNM)

Compensation:

$16.20

Compensation Type:

Hourly

Employment Type:

Regular

Grade:

NE03

Position Summary

An Instructional Support Technician is responsible for providing technical support and assistance to educators and students in educational institutions. This position assists in the setup and maintenance of instructional technology, troubleshoots technical issues, and provides training and guidance on the use of educational tools and software. Instructional Support Technicians assist in the development and implementation of instructional materials and resources.

Duties & Responsibilities

• Hire, supervise and schedule work/study students.

• Enforce safety protocols and maintain cleanliness in laboratories.

• Set up and maintain advanced equipment for experiments.

• Manage inventory, including ordering, cataloging, and storing tools and equipment.

• Monitor and manage lab budgets, including research and procurement proposals.

• Ensure availability of materials for instructors and assist in demonstrations.

• Guide students in safe equipment usage and troubleshoot equipment issues.

• Assist instructors in evaluations, conduct lab tours, and ensure safety compliance.

• Oversee hiring, supervision, and scheduling of work/study students.

• Stay updated on industry trends and technological advancements.

• Provide technical support for computers, software, and related equipment.

• Support students in reviewing course material and problem-solving.

• Foster a supportive and cordial learning environment.

• Performs other related duties as assigned.

Minimum Qualifications:

• High school diploma or GED

• Successful completion of thirty (30) hours of postsecondary course work

• AND

• A minimum of nine (9) hours in the specific discipline; content courses must be completed with a grade of B or better

​​Preferences:

• Experience working in an academic environment
• Experience with Windows, Mac, and Virtual Desktop systems
• Experience tutoring at a college level
• Experience maintaining and troubleshooting computer lab equipment

Best Consideration Date: 9/30/2025

EEO STATEMENT:

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

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