- Professional
- Oficina en Columbus
About Us:
Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. Ibility is a small but mighty company that is positioned for rapid growth. Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient - building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative. We live our mission every day – to inspire people, create cool stuff, and make a lasting impact on the world!
Job Summary:
The Data Specialist is responsible for managing and processing medical waivers and Military Entrance Processing Station (MEPS) physical requests using national systems, as well as researching and maintaining personnel records for current and former military members. The role ensures accurate data tracking, timely workflow processing, and strict compliance with applicable regulations and privacy policies. In addition to waiver responsibilities, the Data Specialist may provide data analysis and reporting support to the National Guard Bureau by extracting, validating, and visualizing readiness and personnel data from systems like Deployment Processing and Readiness Overview (DPRO) and Integrated Knowledge Resources Online for Me (IKROme) to deliver actionable insights to inform operational planning and leadership decision-making.
Key Responsibilities:
Medical Waiver Processing:
- Receive, review, and prepare medical waivers and MEPS physical requests using the Medical Actions Tracking System (MATS).
- Submit processed waivers to the Chief Surgeon at NGB-ARS and track status through final adjudication.
- Upon return of waivers, execute workflows in the National Guidance Counselor Resource Center System (NGCRC).
- Notify appropriate personnel of waiver decisions, distribute documents, file packets electronically, and maintain a waiver database and status log.
Data and Records Management:
- Maintain, review, and research electronic and hard copy regulatory guidance to ensure compliance with updated standards.
- Manage and organize case files, correspondence, and supporting documentation.
- Ensure data integrity and security across all electronic filing and tracking systems.
Personnel Research and Support:
- Research current and former military members using systems such as Reenlistment Eligibility Data Display (REDD), Reserve Database Management System (RDMS), and interactive Personnel Management System (iPERMS)
- Accurately verify and update personnel eligibility and history records as needed.
Information Request Handling:
- Receive, review, and respond to requests for information in a timely and accurate manner.
- Coordinate with internal departments and external agencies to fulfill data requests and ensure complete documentation.
Data Visualization and Analysis:
- Analyze National Guard Bureau (NGB) readiness and personnel data to support operational planning, workforce optimization, and leadership decision-making.
- Develop and maintain dashboards, visualizations, and executive-level summaries to translate complex data into actionable insights for both military and civilian stakeholders.
- Perform data validation and quality assurance to ensure accuracy and reliability of readiness metrics, training pipeline data, and personnel reports.
- Collaborate with NGB leadership iteratively to define KPIs, streamline reporting processes, and improve data accessibility and usability across departments.
- Conduct ad hoc data mining and extraction from NGB systems such as DPRO, IKROme, and other readiness platforms to support time-sensitive leadership requests and strategic initiatives.
● Health, Dental, and Vision Plans
● Short Term Disability/Long Term Disability/Life Insurance/Accidental Death and Dismemberment
● Health Savings Account
● Unlimited Paid Time Off
● 11 Federal Holidays Off
● 401k
Working Conditions and Location
Required Qualifications
Preferred Qualifications
Skills and Competencies
Our Disclaimer:
We are committed to diversity, inclusion, and accessibility. We are an Equal Opportunity Employer in all aspects of employment and do not discriminate for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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