
- Senior
- Oficina en London
About the role
- Triaging alerts from security tools, distinguishing false positives from genuine threats, and executing remediation using built-in capabilities and remote PowerShell commands.
- Handling customer queries via the MDR mailbox, assist with user management and investigations, and monitor detection trends to optimise allow/block listing.
- Additionally, you will support the onboarding of new customers by guiding tool deployment and contributing to ongoing account management.
- Actively contribute to improving operational processes and technologies by offering feedback and helping assess new tools.
- Creating technical resources—such as PowerShell scripts—to automate threat identification and remediation, enhancing overall service efficiency.
About you
- A working knowledge of log query languages such as SQL, Splunk, or KQL is essential, alongside a strong grasp of endpoint security, networking protocols, and cloud technologies
- Scripting or programming experience for security tooling and SOAR platforms, familiarity with the Mitre ATT&CK framework, and an understanding of Microsoft Windows Active Directory environments.
Core Values
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.