Digital Product Manager en Indiana Farmers Insurance

Description

Indiana Farmers Insurance is currently looking for a Digital Product manager to join our Marketing team. The ideal candidate will be located in Indiana, Illinois, Ohio, Kentucky, or Michigan, but we may consider other work locations.

This role requires a business-savvy product manager who thinks like an executive and works collaboratively. The Digital Product Manager drives the commercial success of our agent and member facing insurance technology products through strategic planning, deep customer understanding, strong communication and flawless execution. You will collaborate closely with our external independent agency partners as well as internally with information technology (IT), marketing, underwriting, sales, and claims teams to deliver high-impact solutions that align with business goals and user needs. This person is directly responsible for meeting key performance indicators (KPIs) set in partnership with management. 

The Digital Product Manager will shape the future of our independent agent and member-facing systems by staying abreast of the competitive environment, identifying opportunities to meet or exceed customer expectations, helping create documentation and training materials, and forecasting future product enhancements. This position is responsible for maximizing value by working with the Business Owner and Product Owner to prioritize the product backlog and development efforts to ensure they align with business goals.

Benefits for the Digital Product Manager:

• Free Health insurance
• Free Dental insurance
• Free Vision insurance
• Free Life insurance
• Free Short-Term & Long-Term Disability insurance
• 2% 401k Company Match
• 11% 401k Company Contribution
• Excellent Paid Time Off
• Generous paid time for Parental Leave
• Day of Service
• We promote from within our widely-talented workforce regularly and consistently offer opportunities to learn and grow
• Student Loan Assistance Program
• Educational Incentive Program
• Several committees to explore, to connect with co-workers and build relationships
• Two robust Employee Assistance Programs for you and your family
• Flexible Work Arrangements that include work locations in the office, hybrid schedules and fully remote. The type of arrangement available is determined by the position and business needs
• Matching funds of up to $100 annually are available from the company for your favorite charitable organization
• Associate recognition awards, fun gatherings, and opportunities to make friends are part of our culture
• An on-site fitness center, as well as free and convenient parking, make life easier

Requirements

Responsibilities for the Digital Product Manager:  

• Bachelor’s degree in computer technology, business, or other closely related field, preferred 
• 3-5 years of related work experience in property and casualty insurance required, with preference given to those with Commercial / Business product expertise 
• 1 year of experience working in an Agile environment as a product lead, owner, or manager 
• Experience with property and casualty carrier quoting systems and comparative raters 
• Experience with property and casualty policy management systems
• Familiar with customer-centric frameworks, such as defining key personas, mapping jobs-to-be-done (JTBD), and conducting market analysis to identify opportunities for growth and expansion

Why work for Indiana Farmers Insurance?

• An average associate retention rate of 95% over the past 5 years
• Financially stable as shown by our A- (Excellent) rating by AM Best
• Truly customer focused
• Strong legacy of excellent performance throughout our 148 years in business!

For more information about Indiana Farmers, please go to https://insurance.indianafarmers.com/about-us.

Indiana Farmers Insurance is an equal opportunity employer!