Conference Center Worker en City of Fortuna (CA), CA

About the Department

The Conference Center Worker is a regular or on-call, part-time position with responsibility for a variety of tasks related to the River Lodge Conference Center. Work is performed under the general supervision of the Conference Center Manager and/or Conference Center Coordinator, with some latitude granted for the exercise of independent judgment and initiative. Work is typically performed in a general office and meeting room environment. Some work is performed in a commercial kitchen. Work involves repetitive, moderate to heavy physical labor in setting up and taking down tables and chairs and performing maintenance and janitorial tasks. Position will require work on a flexible schedule which will include nights and weekends.

Position Duties

• Provide information to assist clients in setting up meetings, receptions, and banquets.
• Interact with public and others in providing information regarding the River Lodge Conference Center.
• Receive visitors, direct inquiries, and welcome prospective customers and assist them in viewing conference center.
• Assist in utilizing the conference center in a variety of ways.
• Assist kitchen user groups and assist with food preparation and service.
• Set up various rooms for meetings, receptions, and banquets.
• Operate office and computer equipment including audio visual and sound system.
• Facility maintenance includes tasks such as vacuuming, dusting, cleaning bathrooms, washing windows, cleaning and maintenance of commercial kitchen facilities.
• Resolve routine problems.
• Other duties as assigned.

Minimum Qualifications

Knowledge of:

• Use good written and verbal skills, using good English and diction.
• Safe work practices.
• Modern office methods, practices, and procedures.
• Receptionist and telephone techniques.
• Standard office machines, equipment and computer software, audio visual and sound equipment.
• Customer relations and service skills.
• Effective time management methods.
• Commercial kitchen operation.

• Perform a wide variety of independent tasks and support work using independent judgment, speed and accuracy.
• Work under pressure to meet deadlines and to respond quickly and efficiently to customer needs.
• Work flexible hours as required.
• Operate equipment used in maintenance and cleaning of facilities such as vacuum, rug cleaner, upholstery cleaner.
• Understand and carry out oral and written directions.
• Interpret and apply City and department rules, laws and policies with good judgment while carrying out job duties.
• Establish and maintain effective working relationships.
• Communicate effectively with others, both orally and in writing, using both technical and non-technical language.
• Understand and follow oral and/or written instructions, policies and procedures.
• Use logical thinking and creative thought processes to develop solutions according to written directions or oral instructions.
• Perform a wide variety of duties and responsibilities with accuracy and speed under pressure of deadlines and changing priorities.
• Quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology.
• Act with integrity, ingenuity, and inventiveness in the performance of assigned tasks.

Other Qualifications

• High School diploma or GED required.  
• Any combination of training and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the requisite knowledge and abilities would be two (2) years of work experience involving conference, event, or banquet planning with frequent public interaction.