Field Warranty Services Technician en UDT

UDT is a technology enabler that helps clients in major industries evaluate, architect, provide, secure, and manage technology on the go, in the rack and in the cloud. UDT provides technical, professional, cyber security and managed services. This is a full-time hybrid position located in Orlando, FL.

Field Warranty Services Technician

Field Services Technician's main duties are to effectively deliver, deploy, install and remove computer equipment onsite at customer locations and to manage face-to-face customer service communication and expectation management.

Accountabilities and Responsibilities:

• Accurate and timely installation of designated equipment
• Deploy equipment to proper locations at install facility
• Clear install site after completion.
• Accurate collection of installation/delivery and sign-off documentation.
• Ability to work in fast paced environment with a hands-on approach. 
• Excellent organizational skills and ability to manage multiple projects and priorities. 
• Strong technical aptitude related to the diagnosis and repair of laptops & desktops. 
• Evaluate, troubleshoot, disassemble, assemble, repair and/or inspect computers to assure proper function before sending to the QC department for final analysis. 

 Education/Experience:  

•  High School Degree or equivalent. Minimum of 2 years’ experience in warehouse and/or production environments and systems OR 
• A combination of education and experience of equivalent time frame demonstrating similar skillsets applicable for the above listed responsibilities 

Required Knowledge, Skills, & Abilities: 

• Ability to work the assigned shift, weekends, and at times into the later hours of the day as per business needs. 
• Must be able to physically lift weight up to 25 pounds. 
• Must be able to read and understand English instructions. Strong Process Orientation and Attention to Detail. 
• Onsite computer hardware installation in an educational or corporate environment. 
• Knowledge of basic computer infrastructure and the interoperability of computer hardware. 
• Comfortability with accessing and configuring basic computer software.
• Exceptional level of attention to detail. 
• Ability to work independently without direct, constant management
• Ability to follow written and oral instructions to interact with live computer system and power/networking components

What UDT offers you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to the organization. UDT’s Total Rewards package includes medical, dental, vision, life and disability coverage as of the 1^st of the month, health savings accounts, flexible savings accounts, 401(k) plan with company match, 7 annual holidays and flexible time off options.

Join us and be part of an inclusive, energizing, and collaborative environment.  UDT is an Equal Opportunity Employer who is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Employment is contingent upon successful completion of background and pre-employment drug screen. UDT is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status