Case Manager/Attendance Counselor en The Help Group

If you are driven by a desire to make a meaningful difference in your community and shape brighter futures, The Help Group is the organization for you! We're one of the largest nonprofits of our kind in the U.S., offering diverse programs for individuals and families affected by autism spectrum disorder, ADHD, developmental delays, abuse, mental health, and social-emotional challenges. We offer unparalleled academic programs, mental health support, therapy, life coaching, vocational training, specialized social and residential programs, and resources for LGBTQ+ youth and families. These initiatives touch the lives of over 6,000 clients a year and continue to expand in reach and impact. At the heart of The Help Group's mission is a steadfast commitment to empowering individuals to reach their full potential and live positive, productive, and fulfilling lives. We invite passionate professionals to join us in supporting the development of our students, clients, and residents as we grow! Here, you'll find not just a job, but an opportunity to grow your career in a deeply rewarding environment!

Come be part of a team that inspires, mentors and changes students’ lives because everyone deserves a great future.

 Position Details:

• Full Time
• Locations: Sherman Oaks (Pilot Program) – Potential expansion to Culver 

Key Responsibilities 

Referral & Intake

• Receive referrals for students at risk of chronic absenteeism.
• Conduct intakes to assess root causes, existing supports, and prior interventions.

Case Management

• Develop individualized attendance improvement plans with families and school teams.
• Coordinate with school staff and providers to align supports.
• Manage cases until attendance improves

Family & Community Engagement

• Build trusting relationships with students and families.
• Connect families to relevant resources and supports.
• Provide parent education on consistent attendance.

Documentation & Reporting

• Maintain accurate case notes and records.
• Track and report measurable outcomes and productivity goals.

Collaboration & Capacity Building

• Work under Business Office guidance and partner with school staff and community organizations.
• Support interns and expand departmental capacity.

Assist with grant reporting and program documentation

Qualifications

• High school diploma or Bachelor's Degree (Preferred) 
• Strong understanding of school operations and student support needs.
• Familiarity with community resources and supports.
• Experience working with youth and teens from diverse backgrounds.
• Valid driver’s license and ability to transport students using a Help Group agency vehicle.
• Willingness to travel to multiple campuses.
• Strong problem-solving skills and a “can-do” attitude, with the ability to get the job done under challenging circumstances
• Experience working with students with special needs and their families.
• Bilingual abilities
• Individuals who demonstrate initiative and independence
• Creative and flexible thinker who can develop solutions outside the box to achieve desired results.