
2025-Material Handling Parts Support Specialist en WMH
WMH · Montgomery, Estados Unidos De América · Onsite
- Professional
- Oficina en Montgomery
At WMH (www.wmhsolutions.com), we don’t just offer jobs—we build unstoppable careers. With over 35 years of industry excellence, we’ve grown into the Southeast’s fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL—and we’re just getting started.
We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career.
What sets us apart? We’re not just another dealership—we’re redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you’re stepping into a future filled with opportunity, advancement, and impact—because here, your career moves forward. 🚀
Your Mission?
Key Responsibilities
✅ Provide exceptional customer support, ensuring clients receive the right parts at the right time.
✅ Accurately process parts inquiries, orders, and returns, delivering top-tier service with efficiency.
✅ Assist customers in identifying optimal parts solutions, ensuring compatibility and performance.
✅ Build and maintain strong customer relationships, fostering trust and long-term loyalty.
✅ Coordinate and fulfill daily parts orders & drop shipments, ensuring seamless logistics.
✅ Maintain real-time inventory accuracy, tracking stock levels and minimizing shortages.
✅ Conduct cycle counts & inventory reconciliations, resolving discrepancies proactively.
✅ Optimize parts storage & retrieval processes, ensuring efficiency and easy access.
✅ Support vendor & supplier coordination to streamline parts procurement & pricing strategies.
✅ Assist in the management of fleet parts & service-related inventory needs, keeping operations running smoothly.
✅ Utilize ERP & inventory management systems to update records and maintain accurate reporting.
✅ Operate forklifts & material handling equipment to safely load, unload, and transport parts.
✅ Ensure a safe, clean, and organized work environment, adhering to all company safety standards.
✅ Identify opportunities to improve inventory processes, efficiency, and cost-effectiveness.
✅ Work collaboratively with service, sales, and logistics teams to optimize workflow and customer satisfaction.
Join the Revolution: 🚀
Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses. 🌆🏭
Power Up: 💪
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. 👁️🏋️
Skills, Knowledge and Expertise 🛠️📝🗣️🎓💼📈
✔ Experience: 3-5 years in parts support or service within the material handling or forklift industry. (heavy equipment, agriculture, or automotive parts is a plus.)
✔ Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills.
✔ Customer Focus: Proven ability to deliver outstanding service, build relationships, and communicate effectively with customers and internal teams with confidence and professionalism.
✔ Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions.
✔ Organizational Skills: Ability to manage multiple parts tasks, prioritize effectively, and maintain efficiency under pressure.
✔ Team Collaboration: Works well with technicians, service specialists, sales teams, and vendors to ensure seamless operations.
✔ Tech-Savvy: Proficient in ERP software, IMS systems, diagnostic tools, Microsoft 365 Suite and advanced Excel skills preferred.
✔Work Ethic & Drive: Self-motivated, results-oriented, and fueled by passion for excellence.
✔Attention to Detail – Precision is your superpower, ensuring accuracy and efficiency in every task.
✔Strong Communication – Exceptional verbal and written skills to build relationships and drive results.
✔Leadership & Coaching – The ability to guide, mentor, and elevate those around you.
Perks of Being a WMH Team Member:
🎓 Exclusive Training & Career Growth – Gain cutting-edge technical skills through our in-house training programs.
💰 Competitive Pay + Performance Opportunities – Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded!
📆 Paid Time Off & Holidays – Recharge and spend time with loved ones with generous PTO & paid holidays.
📱 Cell Phone Allowance – Stay connected with a monthly phone allowance for business needs.
💼 Retirement & Profit Sharing – Secure your future with a 401(k) plan & profit-sharing benefits.
⚖ Work-Life Balance – We understand that flexibility matters and offer schedules that help you thrive.
🤝 Collaborative & Inclusive Team – Work with driven, like-minded professionals in an innovative, people-first environment.
📚 Ongoing Professional Development – We invest in your success with mentorship, leadership programs, and skill-building opportunities.
Your Cue: Take the Wheel of Your Future! 📢
This isn’t just another job—it’s your chance to be part of a powerhouse team that’s revolutionizing the industry and redefining careers. At WMH, we don’t just keep businesses moving—we propel careers to new heights.