FM Admin Apprentice en ORC External

FM Administration Apprentice

• East Suffolk Services Limited - Ufford (IP13 6ET) or Lowestoft (NR32 2EX)
• Year 1 - £16,340 per annum; Year 2 – £22,070 per annum
• 37 hours per week
• 21-month training contract
• Start date – ASAP

At East Suffolk Services, we proudly deliver a wide range of essential local services that support the lives of over a quarter of a million residents and thousands of businesses across our district.  

We’re a new, growing organisation—full of energy, ambition, and purpose. As part of our team, you’ll play an important role in helping us shape high-quality, efficient services that people rely on every single day.  

This is more than just a job. This is a fantastic opportunity to support, and give back to, your local community.   

A unique opportunity has arisen for an enthusiastic individual to join East Suffolk Services Limited as an FM Administration Apprentice in our Facilities Management (FM) team. 

Your role

You will be part of a highly skilled and committed team of professionals delivering facilities management services, offering a first-class customer experience, maximising value for money and having an input into creating business efficiencies.

Your role will be to carry out administrative duties within the FM Team, assisting team members to maintain excellent customer satisfaction ratings, facilitating day-to-day operations and maintenance, and administrating multiple compliance and health and safety projects.   

You will assist with administering a wide range of facilities management services including buildings compliance, health and safety compliance, planned maintenance repairs and emergency repairs. You will also regularly liaise with Multiskilled and Semiskilled Operatives, Contractors and Clients regarding maintenance works.   

You will need:

You will need to have excellent communication and IT skills and a minimum of 4 GCSEs at grade C or above or grade 4 -9 (or equivalent). No previous administrative or customer services experience is required, as full training will be provided. 

Thinking of joining us? Here’s why you should

At East Suffolk Services, we truly value our employees. We understand that the backbone of any company’s success will always be its people and that our continued success depends on recognising talented individuals, supporting their development, and retaining them within our organisation. That’s why we are committed to making East Suffolk Services a great place to work. You’ll never have the same day twice. 
 
We value our staff 

In addition to a competitive salary, we offer a comprehensive package of benefits designed to support your health, development, and lifestyle. These include: 

• A top-tier health and wellbeing package through Canada Life, one of the UK’s leading providers — including online access to UK-based GPs and dentists, plus life insurance. 
• A competitive, matched pension scheme through Royal London. 
• Access to a wide range of support networks and wellbeing initiatives, including mental health resources and bereavement counselling. 
• Learning and development opportunities tailored to your role and personal goals. For this role, you will complete a Business Administration Level 3 Apprenticeship. 
• Exclusive discounts on the latest tech (smartphones, TVs, laptops), holidays and travel, fashion, health and beauty, and more. 

For an informal discussion regarding this post, please contact [email protected]. 

If you think you could bring enthusiasm and fresh ideas to the company, we would like to hear from you!

Closing date: 15 September 2025 11.30pm

Interview date: w/c 29 September 2025

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (docx)

Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (URL).