- Senior
- Oficina en Brussels
ABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
As a Senior Business Continuity Manager at SWIFT, you will be a key player in safeguarding the resilience of SWIFT’s mission-critical global services and infrastructure. You will drive the development, implementation, and continual improvement of business continuity and crisis management frameworks, ensuring SWIFT’s ability to respond to and recover from operational disruptions, in compliance with financial and IT industry standards and regulatory expectations.
1 Key Responsibilities
Develop and maintain the global Business Continuity Management (BCM) and Crisis Management framework, aligned with ISO 22301 and other international standards.
Lead large-scale, complex business continuity projects, ensuring integration across business units, geographies, and technical systems.
Monitor and ensure compliance with global regulatory requirements, including SOL (Swift Oversight Law) and DORA (EU Digital Operational Resilience Act) and complimentary resilience frameworks and regulations
Design and execute business impact analyses (BIAs), risk assessments, and recovery strategies for critical business functions and IT systems.
Design and conduct simulations on Crisis Management, tabletop exercises, and crisis response drills across SWIFT’s global footprint.
Coordinate and facilitate enterprise-wide business continuity exercises, disaster recovery drills, and incident response tests.
Collaborate with Technical teams and cybersecurity teams to align business continuity with IT disaster recovery and resilience architecture.
Provide strategic advice and reporting to senior leadership, risk committees, and external regulators or auditors.
Lead and mentor junior resilience and BCM stakeholders across regions, fostering a culture of preparedness and accountability.
Continuously enhance and adapt BCM policies and tools to address evolving threats, emerging technologies, and business growth.
2 Required Qualifications & Experience
8+ years of experience in Business Continuity Management or Operational Resilience, preferably in the financial services or technology sectors.
Strong experience in leading complex, multi-country projects in regulated environments.
Proven knowledge of relevant regulations and standards, including DORA, ISO 22301, FFIEC, NIS2, and GDPR.
Experience designing meaningful KPIs (e.g., test completion rates, RTO compliance) and KRIs understanding of how to align metrics with risk appetite and tolerance.
Ability to create clear visualizations for continuity metrics, risk trends, and resilience performance. Proficient in tools like Power BI, Tableau, Excel, or Qlik for creating executive-friendly dashboards.
Demonstrated experience in working with technical teams, including infrastructure, architecture, operations, cybersecurity, and IT disaster recovery.
Experience engaging with regulators and auditors, with a strong understanding of their expectations in continuity planning.
Bachelor’s or Master’s degree in Business, Risk Management, Information Technology, or related field.
Professional certifications such as CBCP (DRI), MBCI (BCI), CISSP, PMP, or ISO 22301 Lead Implementer are highly preferred.
Fluent in English;
3 Skills & Competencies
Strong analytical and problem-solving skills, with the ability to synthesize technical and business information.
Excellent project management skills; experience with risk and resilience tools (e.g., Fusion Risk Management, Archer, MetricStream) is a plus.
Strategic thinker with hands-on implementation capability
Exceptional communication and stakeholder management skills
Strong analytical and problem-solving ability
Ability to work independently and manage competing priorities
Culturally aware and capable of operating in a global, matrixed organization
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
