- Professional
- Oficina en Pune
- Develop the project plan, proactively manage the order, and coordinate with all relevant internal and external partners to manage all aspects of orders to meet customers’ expectations and internal important metrics.
- Ensuring customer specifications are met, providing technical and application support for customer inquiries.
- Minimize exposure to penalties, familiar with contracts, law, and regulations.
- Work to ensure costs are managed and, wherever possible, that still allows the project to meet customer requirements. Action should be taken to avoid costs.
- Provide timely updates and accurate status reports throughout the entire order process to both internal and external partners.
- Coordinate with vendors, factories, the purchasing department, other functional teams, and review BI reports to get order status and support prioritization.
- Manage customers’ change orders, update ERP systems appropriately.
- Ensure customers’ orders are booked timely and accurately in ERP systems, and coordinate with relevant partners to release all the necessary holds.
- Resolve all issues related to the orders timely and appropriate manner to meet customers’ expectations and important internal metrics.
- Being a gatekeeper to ensure customers’ orders are align with Emerson booking, Trade Compliance, Due Diligence, and other necessary policies set forth.
- Support all necessary month-end closing activities.
- Coordinate with internal partners and customers to support the resolution of customer, finance, quality, billing, and other order-related issues.
- Submit customers' required documents timely manner through ERP system.
- Coordinate with relevant partners to arrange and release the shipment timely manner, ensure the invoice customer accordingly and accurately.
- Archive all necessary documents and support for both internal and external audits.
- Ensure timely and accurate update of data on various Emerson business software and systems.
- Work with the subject matter expert to respond to customer inquiries timely.
- Any other necessary activities need to be done to meet the business’s needs and objectives.
You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; put in extra effort to meet deadlines. You facilitate an open dialogue with a wide variety of contributors and partners.
For This Role, You Will Need:
- Bachelor’s Engineering degree in Mechanical or Equivalent in Project Management, Business, or related field.
- Minimum 5+ years’ experience in a project manager role within the industrial space
- Effective communication, negotiation, and influencing skills.
- Self-starting and action-oriented.
- Ability to comprehend technical details/technical literacy.
- Ability to multitask and manage competing priorities.
- Working Hours: 12:00 PM to 9:00 PM, 7:00 AM to 4:00 PM or 10:00 AM to 7:00 PM
- Proficient in a variety of software programs, including customer relationship management and ERP software.
- Proficiency in both SAP and Oracle will be an advantage.
- Ability to comprehend technical specifications.
- Ability to adapt to changes and a fast-paced working environment, can work under pressure, and be patient and resilient.
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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