Sales Administrator en Robertson Group

Families. Lifestyle. Communities. We see more than just a house. 

Sales Administrator 

Location: Stirling

Customers. Homes. Lifestyle. At Robertson Residential Group, we see them our way. We’re open enough to understand what really matters. Honest enough to put our customers first, every time. Respectful enough to always think locally and create homes that work for everyone. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Sales Administrator, you’ll be part of a team that’s doing incredible things – for ourselves, for the communities we support, and for a truly sustainable future.  

MAIN PURPOSE OF THE JOB:

To provide Administrative support to the Sales Director, Sales Managers and Sales Team.

Duties 

• Produce sales related reports from Salesforce on a weekly basis.
• Produce weekly reports on reservation, exchanges, cancels and completions.
• Complete state for settlements each month for issue to Solicitor
• Liaise daily with solicitors regarding exchanges and completions,
• Manage the client extras submissions weekly
• Manage Email & Telephone enquiries from prospective clients
• Produce data for inhouse surveys
• Update holidays for Sales Team
• Send all completion certificates to solicitors for file
• Raise any refund or cheque requests and print backup and pass to accounts
• Attend weekly sales build

About you 

You’ll need lots of previous administration experience in a similar environment, along with exceptional attention to detail, and a friendly and professional approach to taking calls. Strong communication skills are just as important and you’ll be comfortable using MS Office software while also learning to use a range of other IT systems. 

Our Principles - The Robertson Way 

Our principles are our roadmap to achieving positive outcomes and delivering on our purpose. They influence daily decisions around what we do and how we do things, creating an environment of growth, innovation and high performance.  

We listen 

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard. 

We are professional 

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver. 

We take responsibility 

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters. 

We are determined to succeed 

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit. 

We are one team 

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. 

For more information on our principles and culture, please visit: https://www.robertson.co.uk/careers/culture 

Benefits of working with Robertson: 

In return, we offer a wide range of rewards and employee benefits such as: 

• 33 days annual leave (pro-rata for part time or FTC positions, increases with length of service) 

• Salary Sacrifice Pension Scheme  

• Life Assurance 

• Cycle to Work Scheme  

• Discounts (gym memberships, restaurants, days out etc.) with Hapi Rewards App 

• Annual Flu Vaccine 

• Access to E-Learning 

• Health & Wellbeing Support 

• Life Management & Financial Support 

Diversity & Inclusion: 

When it comes to diversity and inclusion, we see things differently at Robertson. That’s why we’re working hard to create an environment where everyone can feel welcome, and where we can all be ourselves. We encourage applications from people of all races, ages, genders, religions, sexual orientations and more - so whoever you are, we hope you’ll see things our way, too. 

Apply now  

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you. To apply for this role and to start seeing things our way, submit your CV. 

This role will be subject to pre-employment screening, including references. The level of screening may vary depending on role responsibilities and will be discussed at interview.