- Oficina en Belfast
The Role
Sofina Foods is looking for a dedicated Customer Service Assistant to join our team. In this role, your primary focus will be on delivering an excellent customer experience — offering advice, recommendations, and assistance — while maintaining the highest standards of hygiene and presentation in-store.
This is a great opportunity for someone passionate about food retail and eager to develop their career within a values-driven business.
This is a great opportunity for someone passionate about food retail and eager to develop their career within a values-driven business.
Location
Belfast, Northern Ireland
Company
Sofina Foods
Hours of Work
Part-time
The Ideal Candidate
- Proven customer service excellence
- Determination to drive sales and meet deadlines
- IT literacy and understanding of legal requirements/procedures
- Ability to motivate and guide team members daily
- Flexibility in working hours and willingness to work under pressure
- Confidence to support the store manager when required and act professionally
- Strong communication skills and the ability to train new team members
- A proactive approach, working effectively on your own initiative
- A genuine interest in developing a career within the trade and food industry
Company Information
Sofina Foods isn't just a food company - It’s a place to build your future.
With a team of over 13,000 people across 40 sites in Canada and Europe, we're passionate about delivering quality meats and seafood products to consumers around the world.
Join a company where innovation, sustainability, and customer satisfaction drive everything we do. At Sofina, you’ll grow your skills, make a real impact, and work with responsibly sourced products from more than 50 protein sources across five continents.
Our vision is bold: to be the most successful food company in the world. If you’re looking for a rewarding career in the food industry, there’s a place for you at Sofina Foods.
With a team of over 13,000 people across 40 sites in Canada and Europe, we're passionate about delivering quality meats and seafood products to consumers around the world.
Join a company where innovation, sustainability, and customer satisfaction drive everything we do. At Sofina, you’ll grow your skills, make a real impact, and work with responsibly sourced products from more than 50 protein sources across five continents.
Our vision is bold: to be the most successful food company in the world. If you’re looking for a rewarding career in the food industry, there’s a place for you at Sofina Foods.
Country Code
GB
Why Sofina Foods?
- Competitive pay and conditions
- A role with variety and responsibility in a supportive team environment
- Training and development opportunities to build your career
- A chance to be part of a business that values customer service, quality, and teamwork
Schedule
Day Shift
Additional Benefits
Company Pension Scheme
Salary
Competitive Rates
Equal Opportunities
Sofina Foods is proud to be an equal opportunities employer. We’re committed to building a diverse and inclusive workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds and experiences – regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
We welcome applications from people of all backgrounds and experiences – regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Your Key Responsibilities
- Greet and serve customers with professionalism and enthusiasm
- Prepare and maintain the counter to the highest standard
- Prepare different cuts of meat and provide product knowledge to customers
- Assist with counter and pre-pack areas, including product sampling
- Carry out stock rotation, apply price reductions, and distribute promotional materials
- Receive deliveries and complete associated paperwork
- Maintain excellent hygiene standards through regular cleaning
- Take part in internal training to build skills and knowledge
- Support the management function when required
Summary
Providing Outstanding Service and Supporting Store Excellence
