DSP Supervisor (LD) en Access-Supports for Living

• Supervises and works alongside Direct Support Professionals in a residential setting which support individuals with varying diagnoses.
• Collaborates with Human Resources and DSP Administrators to promote staff recruitment, selection, hiring, retention, training and professional development.
• Tracks direct care staff’s training due dates to ensure compliance with no lapse.
• Completes staff performance agreements which are aligned with Core Competencies.
• Provides performance feedback and initiates progressive discipline as needed.
• Creates, reviews and ensures the implementation of service plans.
• Ensures that high-quality rehabilitative services and person centered activities are being planned and conducted in accordance with service plans.
• Meets with individual’s circle of support to ensure all programming needs are met and to problem solve any concerns that may arise.
• Ensures that the program is operating efficiently and within program budget specifications.
• Ensures that staff are completing documentation in a thorough, timely manner in order to ensure for maximum billing.
• Ensures for the safety of all individuals and team members.
• Ensures routine maintenance and cleaning of vehicles and physical plant are completed and follows through to resolution.
• Coordinates and leads program operations to achieve quality of care, and efficiency while maintaining regulatory standards.
• Reports and resolves incidents and compliance issues in a timely manner and ensures direct reports do the same.
• Maintains individual’s charts up-to-date and ensures documents are scanned and filed appropriately.
• Inspires and promotes customer satisfaction.
• Participates in the agencies on call rotation and responds to individual and program emergencies as needed.
• Completes program staffing schedule and ensures for appropriate coverage
• Utilizes technology to review and approve staff timesheets.
• Organizes, multitasks and prioritizes duties and responsibilities in an efficient manner
• Provides personalized interactions with individuals to ensure high quality services.
• Acts in a professional and visionary manner and communicates effectively with others; completes training programs; trains others as required and attends departmental, agency and relevant community meetings.
• Maintains a valid, unrestricted, insurable driver’s license.
• Performs other duties as needed or assigned.

• Performs other duties as needed or assigned.

• Demonstrate all skills and attributes outlined in the NYS DSP Core Competencies
• Ability to work in a diverse and inclusive environment with individuals of various abilities
• Complete all mandatory trainings within first 90 days and maintain recertification’s ongoing
• Professionally and effectively communicate both in verbal and written forms  
• Understand regulations and document services in real-time utilizing electronic technology
• Ability to multi-task and prioritize job responsibilities
• Respond timely and effectively to emergency and crisis situations
• Be proactive to identify, report and resolve safety/medical concerns as they arise
• Ability to accurately count money and complete basic math and banking transactions
• Complete training to become approved medication administration professional (AMAP) certified and accurately administer medications and maintain certification up-to-date without lapse
• Participate in team meetings and service plan meetings as necessary
• Ensure service plans are written in a timely, accurate manner following life plan meetings
• Provide person centered, culturally competent services, which may include celebration of holidays and attendance at religious services
• Provide continuous care and maintain approved staffing ratios at all times, which may include weekends and holidays
• Provide on-call coverage for primary site, as well as for a cluster of sites, as assigned
• Provide leadership and mentorship to a team of DSP’s working in a residential setting
• Ability to access reliable transportation
• Maintains a valid, unrestricted, insurable driver’s license
• Bilingual English and Spanish speaking is a plus
• Fluent in American Sign Language is a plus

• Bachelor’s Degree with one-year experience in the field and at least six months’ supervisory experience in the field

• Associate’s degree with two years’ experience in the field and at least one-year supervisory experience in any field

• At least five years’ experience in the field and at least two years’ supervisory experience in any field

• Internal candidate with at least four years’ experience in the field

• Must be capable of performing all SCIP Interventions
• Able to provide hands on care to individuals with various physical disabilities, which may include showering, feeding and physical assistance
• Ability to perform various household cleaning tasks utilizing cleaning supplies
• Occasional lifting of 25+ pounds, occasional pushing/pulling of 25+ pounds and occasional reaching and bending to perform necessary duties
• Ability to ascend and descend stairs
• Ability to participate in light to moderate physical activities
• Ability to utilize various electronic devices
• Provide transportation utilizing vehicles ranging in size from sedans to large passenger vans
• Exposure to pets may be required at certain sites

EEO Employer

IND2024