Capgemini Invent - Sr. Consultant - Frog Customer First/Customer Transformation en Capgemini Invent

%3Cdiv align=%22justify%22%3E%0A%3Ctable class=%22CMU%22 style=%22width:512.3pt; border-collapse:collapse; border:solid white 1.0pt%22 width=%22683%22%3E%0A %3Ctbody%3E%0A %3Ctr style=%22height:15.85pt%22%3E%0A %3Ctd style=%22border:solid white 1.0pt; background:#f2f2f2; width:107.3pt; padding:5.4pt 5.4pt 5.4pt 5.4pt; height:15.85pt%22 width=%22143%22%3E%0A %3Cp class=%22TableSubhead%22 style=%22text-align:justify;font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:110%%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22color:#0070ad%22%3E%3Cb%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22line-height:110%%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3ECompany%3C/span%3E%3C/span%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A %3C/td%3E%0A %3Ctd style=%22border:solid white 1.0pt; background:#f2f2f2; width:405.0pt; border-left:none; padding:5.4pt 5.4pt 5.4pt 5.4pt; height:15.85pt%22 width=%22540%22%3E%0A %3Cp align=%22left%22 class=%22TableText%22 style=%22text-align:left;font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22color:#3b3b3b%22%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3ECapgemini Invent North America (CI NA)%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A %3C/td%3E%0A %3C/tr%3E%0A %3Ctr style=%22height:23.05pt%22%3E%0A %3Ctd style=%22border:solid white 1.0pt; background:#f2f2f2; width:107.3pt; border-top:none; padding:5.4pt 5.4pt 5.4pt 5.4pt; height:23.05pt%22 width=%22143%22%3E%0A %3Cp class=%22TableSubhead%22 style=%22text-align:justify;font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:110%%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22color:#0070ad%22%3E%3Cb%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22line-height:110%%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3EPosition%3C/span%3E%3C/span%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A %3C/td%3E%0A %3Ctd style=%22border-bottom:solid white 1.0pt; background:#f2f2f2; width:405.0pt; border-top:none; border-left:none; border-right:solid white 1.0pt; padding:5.4pt 5.4pt 5.4pt 5.4pt; height:23.05pt%22 width=%22540%22%3E%0A %3Cp class=%22TableText%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22color:#3b3b3b%22%3ESenior Consultant - Manager%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3E, Brand %26amp; Experience%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A %3C/td%3E%0A %3C/tr%3E%0A %3Ctr style=%22height:22.15pt%22%3E%0A %3Ctd style=%22border:solid white 1.0pt; background:#f2f2f2; width:107.3pt; border-top:none; padding:5.4pt 5.4pt 5.4pt 5.4pt; height:22.15pt%22 width=%22143%22%3E%0A %3Cp class=%22TableSubhead%22 style=%22text-align:justify;font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:110%%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22color:#0070ad%22%3E%3Cb%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22line-height:110%%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3ELocation%3C/span%3E%3C/span%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A %3C/td%3E%0A %3Ctd style=%22border-bottom:solid white 1.0pt; background:#f2f2f2; width:405.0pt; border-top:none; border-left:none; border-right:solid white 1.0pt; padding:5.4pt 5.4pt 5.4pt 5.4pt; height:22.15pt%22 width=%22540%22%3E%0A %3Cp class=%22TableText%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22color:#3b3b3b%22%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3ENew York | San Francisco%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A %3C/td%3E%0A %3C/tr%3E%0A %3Ctr style=%22height:24.65pt%22%3E%0A %3Ctd style=%22border:solid white 1.0pt; background:#f2f2f2; width:107.3pt; border-top:none; padding:5.4pt 5.4pt 5.4pt 5.4pt; height:24.65pt%22 width=%22143%22%3E%0A %3Cp class=%22TableSubhead%22 style=%22text-align:justify;font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:110%%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22color:#0070ad%22%3E%3Cb%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22line-height:110%%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3EWebsite%3C/span%3E%3C/span%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A %3C/td%3E%0A %3Ctd style=%22border-bottom:solid white 1.0pt; background:#f2f2f2; width:405.0pt; border-top:none; border-left:none; border-right:solid white 1.0pt; padding:5.4pt 5.4pt 5.4pt 5.4pt; height:24.65pt%22 width=%22540%22%3E%0A %3Cp class=%22TableText%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22color:#3b3b3b%22%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3Ewww.capgemini.com%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A %3C/td%3E%0A %3C/tr%3E%0A %3C/tbody%3E%0A%3C/table%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:16px;%22%3E%3Cu%3E%3Cstrong%3E%3Cfont color=%22#0782c1%22%3ECompany Overview%26nbsp;%3C/font%3E%3C/strong%3E%3C/u%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22text-align:justify;font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3EAs the digital innovation, consulting and transformation brand of the Capgemini Group, Capgemini Invent helps CxOs envision and build what%26rsquo;s next for their organizations. Located in more than 30 offices and 10 creative studios around the world, its 6,000+ strong team combines strategy, technology, data science, and creative design with deep industry expertise and insights, to develop new digital solutions and business models of the future.%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22text-align:justify;font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3ECapgemini Invent is an integral part of Capgemini, a global leader in consulting, technology services and digital transformation. The Group is at the forefront of innovation to address the entire breadth of clients%26rsquo; opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 270,000 team members in over 40 countries. The Group reported 2019 global revenues of EUR 14.125 billion. %3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp style=%22text-align:justify;font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3EOur Brand and Experience practice aims at helping our clients, across various industries, generate growth by becoming a Data-driven Experience Brand. Our clients need to deliver the experience their customers want, every day, across multiple touch points. The customer experiences they create have to reflect their brand positioning%26mdash;through content that aligns the company%26rsquo;s purpose with the customer experience, in real time. Our focus of support is around Brand adaptation, business reinvention, customer experience elevation and operation mastering. Our audiences notably include CMO, CDO, CEO or Chief Experience Officers. Expanding our Brand and Experience capability is a global priority of the development of Capgemini group in the coming months.%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp align=%22left%22 style=%22text-align:left;font-family: Arial%22%3E%3Cspan style=%22font-size:10pt%22%3E%3Cspan style=%22line-height:normal%22%3E%3Cspan style=%22font-family:Verdana,sans-serif%22%3E%3Cb%3E%3Cu%3E%3Cspan style=%22font-size:12.0pt%22%3E%3Cspan style=%22font-family:%26quot;Calibri%26quot;,sans-serif%22%3EResponsibilities%3C/span%3E%3C/span%3E%3C/u%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3EWe are seeking a Manager or a Senior Consultant to join our Capgemini Invent division to be a key member within our Brand %26amp; Experience practice.%3C/li%3E%0A %3Cli%3EExperience in Digital Product and/or Service Design; Experience Strategy, Omnichannel Experience Strategy, Digital Marketing Strategy, Digital Engagement Strategy, and/ or Digital Execution an established management consulting firm and/or digital marketing services or Customer Experience provider%3C/li%3E%0A %3Cli%3EExperience with marketing technology is a plus (e.g. Salesforce, Adobe, or Engagement architecture)%3C/li%3E%0A %3Cli%3ERole and responsibilities include Customer Experience domain leadership and expertise, project management (including team management exposure) and delivery, content and offer development, practice leadership and involvement and business/account development.%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cu%3E%3Cstrong%3EProject Management and Delivery%3C/strong%3E%3C/u%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3EDemonstrate strong consulting and advisory skillset including analytical capabilities, ability to synthesize content and translate it into sound recommendations and deliverables, financial modeling and conceptualization. Mastery of PowerPoint, Excel and new forms of delivery.%3C/li%3E%0A %3Cli%3ELead or be a team member of Brand %26amp; Experience transformation projects with large client organizations.%3C/li%3E%0A %3Cli%3EHelp invent and design innovative, new or improved digital customer experiences and develop digital customer engagement strategies. Contribute to the design of new digital capabilities, business processes, organizational designs, governance structures and measurement programs required to execute future state experiences and digital customer engagement strategies.%3C/li%3E%0A %3Cli%3ESimplify and bring clarity to challenging situations, models and issues to create structured actions.%3C/li%3E%0A %3Cli%3ETest insights and recommendations with management.%3C/li%3E%0A %3Cli%3EDemonstrate ability to drive blended teams of management consultants, experience designers, technology, data strategists, and implementation specialists to deliver according to plan (scope, quality and time).%3C/li%3E%0A %3Cli%3EMentor and coach others to deliver quality results and promote others%26#39; professional development.%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cu%3E%3Cstrong%3EContent Development and Practice Involvement%3C/strong%3E%3C/u%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3EContribute to thought leadership around Customer Experience and Brand %26amp; Experience topics that illustrate the insights and case studies Capgemini Invent has developed during client engagements.%3C/li%3E%0A %3Cli%3EProactively participate in North American recruitment, training and community-building.%3C/li%3E%0A %3Cli%3EBe a visible member of the Brand %26amp; Experience community of practice.%3C/li%3E%0A %3Cli%3EProvide mentoring and coaching for the more junior consultants under their responsibility.%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cu%3E%3Cstrong%3EBusiness Development %3C/strong%3E%3C/u%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3EBuild a network within the Capgemini group and contribute to education of other Business Units around the Brand %26amp; Experience practice offerings to support existing account expansion.%3C/li%3E%0A %3Cli%3EPlay a significant role in client proposals and RFP responses from initial brief to final sales presentations.%3C/li%3E%0A %3Cli%3ENurture and expand existing account relationships.%3C/li%3E%0A %3Cli%3EIdentify potential personal business relationships that can be leveraged by the practice to develop new business.%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22font-family: Arial%22%3E%3Cu%3E%3Cstrong%3ERequirements%3C/strong%3E%3C/u%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3E4+ years of experience in customer experience design, customer data strategy, marketing and sales strategy, business model disruption, product and service innovation, customer experience transformation, CRM and loyalty, customer service transformation and operating models, at an established management consulting firm and/or digital agency.%3C/li%3E%0A %3Cli%3EDemonstrated successful engagement into the delivery of digital projects and services to a variety of industry clients.%3C/li%3E%0A %3Cli%3E2+ years of experience in managing the successful delivery of Brand %26amp; Experience / digital projects across multiple clients. Exposure to one or more of Financial Services, Life Sciences, High Tech., Telco or Consumer Product and Retail sectors is highly-preferred.%3C/li%3E%0A %3Cli%3EStrong core consulting skills, including: meeting and workshop development and management, deck writing, storyboarding, inductive/ deductive reasoning, client interviewing, issue analysis, data analysis, process design, and change management.%3C/li%3E%0A %3Cli%3EStrong design thinking skills including: application of conceptual modeling and visualization to problem and solution definition; knowledge of empathy mapping, journey mapping and quantitative and qualitative research methods for developing compelling customer insights; and iterative concept testing.%3C/li%3E%0A %3Cli%3EExcellent written and oral communication.%3C/li%3E%0A %3Cli%3EStrong presence with good relationship-building and interpersonal skills.%3C/li%3E%0A %3Cli%3EStrong personal and professional values.%3C/li%3E%0A %3Cli%3EAn appropriate BA or BS degree is required, an advanced degree such as an MBA from a top tier program is preferred.%3C/li%3E%0A %3Cli%3EComfortable with up to 85% travel.%3C/li%3E%0A%3C/ul%3E%0A%3C/div%3E%0A
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