Customer Success Associate en Go-cloudforce
Go-cloudforce · National Harbor, Estados Unidos De América · Hybrid
- Professional
- Oficina en National Harbor
Job Title: Customer Success Associate
Location: National Harbor, MD (Hybrid)
Type: Full Time
Compensation: $65,000 to $75,000 DOE, Annually
At Cloudforce, we don’t just deliver services - we bring ideas to life with innovation, teamwork, and a touch of fun along the way. As a Customer Success Associate, you’ll work alongside passionate professionals and play a key role in turning big visions into reality with our generative AI product, nebulaONE. If you’re ready to grow your career and make an impact at a place where collaboration is key, Cloudforce is the place for you!
In this role, you’ll work across project management, customer success, engineering, and development teams to ensure customer satisfaction and uncover growth opportunities within assigned accounts. You’ll assist with client and stakeholder communication, ensuring updates are clear, expectations are set, and relationships stay strong.
Responsibilities:
Responsibilities:
Preferred Skills and Experience:
You Love To:
About Us:
Cloudforce is a spirited team defined by the shared values of excellence, growth, teamwork, passion, giving back, and glee. As technophiles, we thrive on the latest developments in our chosen field of expertise: cloud computing. As humans, we are driven by the opportunities to make life better through the thoughtful application of technology. At Cloudforce, these two pursuits combine to form an effective, human-centered approach for making cloud solutions accessible for businesses, app developers, and entrepreneurs, alike.
We offer our employees unique opportunities to learn, grow, and be part of a team that believes in more than just typical nine-to-five activities. We’ve built a culture around openness, inclusiveness, giving back to the community, team building, and growth. Whether it be through monthly team outings, annual trips, or our frequent charitable activities, we’re serious about making each individual feel like they’re part of our team.
At Cloudforce, we realize that as a tech rebel, disruptor, and future AI sensation, you want to work where innovation optimizes your workday and drives your best outcomes. Watch this video to learn more.
Cloudforce is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
Cloudforce offers everything you’d expect in the perfect technology job…
- Outstanding opportunities to learn, grow, and expand your network.
- Excellent compensation, benefits, and generous incentives.
- Complimentary snacks to keep you focused.
- Super cutting-edge technology.
- State-of-the-art workspace.
- Community involvement.
- Great team synergy.
But we also offer a few irresistible extras:
- Friday lunch and shenanigans... on us!
- Incentive program for investing in your growth.
- 401K savings plan and education reimbursement.
- 24/7 access to a modern gym with Tonal and Peloton.
- Free monthly garage parking with direct private access to the office.
- Brand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.
P.S.... Wondering about our other essential benefits? Here’s a brief snapshot:
- Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.
- Paid parental leave, including adoption and foster care placement.
- PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentive opportunities to earn more PTO!).
- 9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.
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