Clinical Coordinator (Safe Have) - Residential Services en The Bridge

The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization.   

Scope of Position: Under the supervision of the Area Director and individual Program Directors, the Clinical Coordinator will provide direct support and serve as an internal consultant for residents at The Bridge Safe Havens, located in the Bronx and Harlem. They will work with high-need clients in these temporary housing locations as the clients transition into supportive housing. The Clinical Coordinator will collaborate with the Program Directors to supervise Case Management staff, and client visits may take place in the community, hospitals, clinics, or in coordination with clients’ external support systems. This position requires travel between multiple program sites; the employee will be provided with an unlimited monthly MetroCard and access to agency vehicles, as needed and available. A valid driver’s license with a clean driving record is preferred. There is also a potential opportunity to receive clinical supervision toward LMSW or LMHC licensure, depending on staff availability. 

Essential Position Functions:    

• Participate in individual supervision with the Area Director and Individual Program Directors.
• Assist in supervising Case Management staff by providing support and guidance on complex clinical situations.
• Consult with staff on client admissions, develop interventions, and create individualized treatment plans.
• Provide input for psychiatric evaluations required for clients’ housing applications.
• Support medication monitoring efforts, including spot-checking documentation to ensure compliance.
• Communicate with program staff, external prescribers, and pharmacies/medication suppliers.
• Maintain a caseload of high-risk clients.
• Collaborate with the clinical team to provide comprehensive care to clients.
• Prepare and update treatment plans and coordinate care with internal and external providers.
• Maintain relationships with outreach teams, DHS, and client treatment teams.
• Participate in incident review and DHS Safe Haven meetings.
• Participate in weekly team meetings and client case conferences.
• Be available for consultations on client cases.
• Deliver direct care services and act as an internal consultant during emergencies.
• Provide counseling, crisis intervention, and psychosocial assessments.
• Serve as a liaison between staff, hospitals, and clinics regarding client treatment plans.
• Document services in both AWARDS and CARES electronic systems.
• Assist with preparation for site visits, inspections, and audits.
• Provide crisis intervention as needed for clients in decompensation or acute crisis.
• Travel between program sites and maintain communication across locations during work hours.
• Remain flexible and actively engage with clients throughout program facilities.
• Attend staff meetings and required trainings.
• Facilitate training sessions and groups for clients and staff.
• Maintain certifications in First Aid, Crisis De-escalation, and Overdose Prevention.
• Perform any other duties as assigned.

• A Master’s degree in social work or mental health counseling with relevant licensure is preferred.
• Experience in working with individuals facing substance abuse and mental health issues. Strong computer literacy required; proficiency in using Electronic Health Record (EHR) systems to document services.
• Knowledge of AWARDS, CARES, and BCS systems is advantageous.
• Potential for clinical supervision to accumulate LCSW/LMHC hours, contingent on staff availability.
• Must possess a clean driver’s license; ability to work at multiple locations and access to agency vehicles provided as needed.
• Provided with an unlimited monthly MetroCard for commuting needs.
• Bilingual proficiency in Spanish is a plus.

 The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer