Office Support Representative en Metropolitan Government of Nashville & Davidson County, TN

About the Department

Are you an energetic self-starter with a caring personality? Do you want an opportunity to make a difference in the lives of people who truly need your help? If you fit this description, and you believe you can make a great first impression on behalf of our preventive health team, you should apply for our Office Support Representative position today! Typical work involves greeting clients and performing a variety of administrative and clerical duties involving all functions of a Customer Service Center supporting the Preventive Health Clinic, which includes family planning, immunizations, and sexual health services. 
 
 If you have any questions about this position, please contact MPHD HR at (615)-340-5640

Position Duties

• Answer and direct incoming calls efficiently. 
• Greets and actively assists patients from culturally diverse backgrounds. 
• Processes patients in and out of the clinic by registering them into our system and later, checking them out. 
• Provides appropriate information and a positive environment for all patients. 
• Performs all clerical duties needed to maintain efficiency of daily operations of the Preventive Health Clinic at the Lentz Public Health Center. 
• Enters laboratory reports into electronic database management system. 
• Maintains patient charts in a timely manner to ensure accuracy and consistency. 
• Collects, processes, and records of financial information and transactions for fees collected. 
• Orders, tracks, and distributes supplies as directed. 
• Composes letters, memorandums, notices, and related documents.

Minimum Qualifications

• Answer and direct incoming calls efficiently. 
• Greets and actively assists patients from culturally diverse backgrounds. 
• Processes patients in and out of the clinic by registering them into our system and later, checking them out. 
• Provides appropriate information and a positive environment for all patients. 
• Performs all clerical duties needed to maintain efficiency of daily operations of the Preventive Health Clinic at the Lentz Public Health Center. 
• Enters laboratory reports into electronic database management system. 
• Maintains patient charts in a timely manner to ensure accuracy and consistency. 
• Collects, processes, and records of financial information and transactions for fees collected. 
• Orders, tracks, and distributes supplies as directed. 
• Composes letters, memorandums, notices, and related documents.

Minimum Qualifications 

High School Diploma and three (3) years of clerical/administrative experience. Thorough knowledge of Microsoft office is required. 
 
MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities.
  
Candidates with accreditations earned in a foreign institute are encouraged to apply, however at the present time MPHD is not sponsoring individuals through any of the US Government's employment-based immigration programs.

Other Qualifications

• Knowledge of preventive health services including immunizations, family planning and sexual health testing.