Strategic Account Executive - Health Systems en Assort Health

Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone.

Assort is led by Jon (Founder of Shimmer, former UCSF med student, AI researcher at Stanford) and Jeff (ex-Facebook, first engineer at Cameo, former Head of Product Engineering at Athelas/Commure).

In 2023, we became the first agentic AI to answer patient calls. Since then, we've powered tens of millions of patient interactions, helping health organizations and patients provide better access to care. We're growing fast with millions in ARR every month.

We're well-funded and backed by Quiet Capital, First Round, Chemistry, and strategic angels from Flatiron, Athena Health, Mercury, and PathAI. More funding news coming soon :).

Join us to build Assort OS — a customizable fleet of genAI agents transforming patient-provider interactions.

About the role

We’re hiring an Enterprise AE to sell Assort Health’s patient-access automation platform into America’s largest health systems (multi-hospital IDNs, academic medical centers). You’ll run complex cycles end-to-end; mapping stakeholders across ambulatory ops, contact centers, digital, IT/security and service lines—to land and expand 7-figure programs that automate intake, scheduling and triage across voice, SMS and web.

Why Assort

Assort replaces the majority of front-office patient engagement with specialty-tuned AI agents and a deep rules engine driving faster access, lower abandon rates and reduced patient Access FTEs, while meeting health-system safety and compliance requirements. If you thrive in long, strategic sales cycles and love turning complex hospital operations into clear wins, we’d love to talk.

What you’ll do

• Own the full enterprise cycle for top U.S. health systems: prospecting, multi-threading, solution design, commercial negotiation and close.

• Navigate hospital buying: RFIs/RFPs, value analysis committees, InfoSec/privacy reviews, legal (BAA/DPA/MSA), compliance and RevOps.

• Map and align stakeholders: VP/Dir Patient Access, Contact Center leaders, Ambulatory Ops, CDO/CXO, CIO/CTO, CMIO, service-line execs.

• Build business cases that tie access metrics (abandon %, ASA, wait times, leakage, show rate, FTEs) to clinical and financial outcomes.

• Orchestrate pilots and rollouts across service lines (e.g., ENT, Ortho, Cardiology): success criteria, timelines, risk removal, executive reads.

• Partner with solutions & product to scope integrations (Epic/Cerner/athena via FHIR/HL7, telephony like Genesys/NICE/Five9/Cisco), and ensure operational fit.

• Maintain accurate pipeline and forecast in CRM; run disciplined deal reviews and exec QBRs.

• Expand accounts via multi-site/ multi-channel upsell (after-hours, self-schedule, analytics, outbound).

• Represent the market back to product/leadership; help refine pricing, packaging and contracting for large IDNs.

What you’ll bring

• 4-7+ years closing complex enterprise deals in U.S. provider markets; 2**–5+ years selling into large health systems/IDNs**.

• Proven 7-figure ACV wins and multi-year, multi-site rollouts; comfortable leading C-suite/Board-level conversations.

• Hands-on experience with hospital procurement, value analysis, RFPs, and navigating InfoSec/HIPAA/SOC 2 reviews.

• Working knowledge of EHR scheduling & integration (Epic, Oracle Health/Cerner, athena) and contact-center stacks (Genesys/NICE/Five9/Cisco).

• Ability to translate call-center and access KPIs (ASA, AHT, SLAs, containment, occupancy) into ROI and staffing models.

• Strong solution selling and multi-threading skills; you run mutual close plans and keep velocity through complex orgs.

• Strong communicator with crisp, data-driven storytelling; well-connected with a robust network.

• Driven and resilient—thrives in long pursuits yet capable of sprint execution

Nice to have

• Executive relationships at top IDNs/AMCs; experience selling digital front door / access / automation / AI.

• Background selling into ambulatory operations and service lines; familiarity with telephony routing/IVR and EHR templates/orders.

• Experience with GPOs/SIs/channel partners in provider space.

What success looks like

• 30 days: Active pipeline with ≥10 net-new health-system targets; stakeholder maps for top 5; mutual close plans in place.

• 90 days: Two late-stage opportunities with validated ROI and technical fit; at least one pilot scoped with success criteria.

• 180 days: One closed-won enterprise program (multi-site or multi-service line) and ≥2 expansions in existing accounts.

• 12 months: Exceed annual quota; referenceable IDN with measurable access improvements (e.g., abandon ↓, wait times ↓, bookings ↑, FTEs ↓).

Benefits & Perks for Assorties

• 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

• 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

• 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

• 🏠 Hybrid Schedule - WFH Wednesdays

• 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

• 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

• 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

• 💪 Wellness Stipend – Your physical and mental well-being matters, and we’ve got a yearly stipend to prove it.

• 👵 401(k) – Let us help you plan for the future. We’ve got you covered.

How We Work & What We Value

We have published our operating principles "Raising the BAARS in Healthcare" on our blog - they describe how we work at Assort. They cover how we aim to run projects, spend time and make decisions. Specifically:

• Back to basics

• Accessibility for all

• Always accountable

• Relentless resilience

• Ship fast, ship often