Operations Supervisor| 1st Shift en Pet Food Experts Inc

Description

Join the Pack at Pet Food Experts!

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. 

At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.

The Operations Supervisor is responsible for managing the Inbound warehouse team which includes the following processes; Inventory, Shipping and 3PL. This position must also demonstrate strong leadership and dedication toward achieving goals, and developing teams to execute the process. Most importantly, this person will lead in a way that supports Pet Food Experts vision and strategy.

Schedule: Monday-Friday: 4:00am start

Compensation: $70,000 - $80,000

What You'll Do:

• Embodies and models PFX’s core values of Family, Inclusion, Curiosity, Humility, and Dependability.
• Supervise, train, and mentor the Inbound team, fostering a positive and productive work environment through hands-on coaching and development.
• Oversee shipping, inventory , and 3PL processes, ensuring quality through quality control checks
• Coordinate repairs with relevant departments and enforce quality control checks to uphold safety and efficiency standards.
• Ensure Enforce all safety regulations and company policies to ensure a safe working environment.
• Lead and adapt to organizational changes, fostering a culture of continuous improvement. while leveraging data for decision making.
• Conduct pre-shift meetings (stretch) to communicate priorities, monitor morale, and provide hands-on coaching to guide employee success.
• Partner with other departments to optimize warehouse practices

What We Need: 

• A commitment to PFX’s core values: Family, Inclusion, Curiosity, Humility, and Dependability
• Union experience preferred 
• Bilingual preferred, Spanish preferred
• 3 to 5 years of experience in warehousing, receiving, inventory control or shipping in a distribution environment, with 2 years of direct supervisory experience
• Ecommerce experience for 3pl preferred
• Certified to operate warehouse equipment (forklift, reach truck, electric pallet jack)
• Knowledge of warehouse safety protocols and occupational hazards
• Skilled in planning, prioritizing, and managing daily operations
• Willing to work extended hours and mentor others as needed
• Able to read and understand English, including numbers and written instructions

Benefits and Perks of Being Part of the PFX Pack!

At Pet Food Experts, we believe great people deserve great benefits—so we make sure you’re covered from head to paw!

• Competitive Pay – Because your hard work should be rewarded!
• Comprehensive Health Benefits – Medical, dental, and vision to keep you feeling your best.
• Retirement Savings with Employer Match – Helping you invest in your future.
• Flexible Time Off – Unlimited days to recharge, adventure, or just enjoy some quality time with your pet!
• Paid Parental Leave – Support for growing families (two-legged and four-legged!).
• Company-Paid Life & Disability Insurance – We’ve got your back, no matter what.
• Health & Dependent Care FSAs – Because budgeting for wellness should be easy.
• Pet Perks & Discounts – Exclusive savings on the best pet products!
• Extra Voluntary Benefits – Convenient options for additional coverage, deducted straight from payroll.
• Employee Assistance Program (EAP) – Mental health, financial wellness, and more—because life happens.

Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

All offers of employment are contingent upon passing a required criminal background check.