Development Associate en Hospice of the Piedmont Inc.

Description

Hospice of the Piedmont is seeking a motivated and detail-oriented Development Associate to support our development team in advancing donor engagement and fundraising efforts. The Development Associate plays a key role in ensuring smooth day-to-day operations and meaningful donor experiences. This position is ideal for someone who thrives in a mission-driven environment, values precision and organization, and is eager to make a lasting impact through behind-the-scenes support.

This is a part-time 24-hour-a-week position. 

Responsibilities/General Duties (including but not limited to):

Gift Processing and Donor Acknowledgement (60%)

• Processes financial gifts and records documentation of gifts in donor database.
• Generates all gift acknowledgement letters and receipts in a timely manner.
• Prepares and mails tribute lists of memorial gifts received monthly.
• Provides customer service by resolving questions, taking phone donations, and assisting donors on-site.

Database Support (15%)

• Helps ensure accuracy and integrity of all aspects of the donor database; implements policies, procedures, and guidelines for data entry when necessary.
• Updates constituent and patient biographical information, including returned mail.

Donor Stewardship (10%)

• Assists with personal, handwritten notes to steward donors and acknowledge gifts.
• Responds promptly to donor needs and communicates clearly and professionally, maintaining confidentiality handling day-to-day issues.

Phone and General Office Support (10%)

• Assists with answering phone calls and general development email inquiries. 
• Scans and digitizes files, as necessary. 
• Filing 
• Orders printed materials and maintains inventory levels
• Assists with scheduling meetings for Marketing and Development teams, as appropriate. 

Events and Communications Support (5%)

• Assists with the planning and execution of all development and marketing events.  
• Prepares materials needed for meetings and events, attends events as required. 

Qualifications:

• Bachelor’s degree 
• At least 3-5 years of experience in a professional Development Office with comparable duties and responsibilities.  
• Knowledge and proficiency in Raiser’s Edge or other customer relationship management software and extensive computer literacy including, but not limited to, Word, Excel and PowerPoint. 

Desired Competencies:

• Adaptability: Adapts to changes in the work environment; Willing to learn new techniques and procedures; Works as a team player and understands how to prioritize competing demands
• Planning/Organizing & Project Management: Prioritizes and plans work activities; Uses time efficiently; Goal oriented; Highly organized; Completes projects on time and within budget
• Communication: Demonstrates strong written and verbal communication, excellent interpersonal skills, customer service-oriented, proficient in preparing professional reports and presentations
• Ethics: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity; Upholds organizational values

Typical Physical Demands/Working Conditions:

• Sit, stand, stoop, bend, reach, lift and walk, climb steps
• Communicate by phone, writing, speaking
• Lifting up to 20 pounds
• General fast-paced work environment
• Driver’s license, personal automobile and current automobile liability insurance
• Ability to travel if needed

Hospice of the Piedmont offers you the opportunity to reconnect with all of the reasons you went into nursing in the first place, along with competitive wages and a comprehensive benefits package which includes Medical, Dental, Life, Short & Long Term Disability, 403(b) Retirement Plan with employer matching, Flexible Spending Accounts, Employee Assistance Program, Paid Time Off, and Paid Holidays.

Hospice of the Piedmont is a non-profit, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and patients served.