Project Manager en Pacific Clinics

About our Program:

Pacific Clinics Training Institute delivers behavioral health trainings to individuals and organizations throughout the community. The Elevate Peer Support training program supports individuals with the training needed to be certified as a Peer Support Specialist in the state of California. This program supports the certified peers to find and keep employment in the San Diego County system of care.

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages. They are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.   

Compensation We Offer

• The initial compensation for this position ranges from $77,142.87 - $94,876.00 annually.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted. 
• Bilingual Differential for qualified positions Spanish Bilingual approved. 

Benefits We Offer

• Benefits eligibility starts on day ONE! 
• We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!   
• Employer Paid Long-Term Disability & Basic Life Insurance
• 401K Employer Match up to 4%
• Competitive Time Off Plans (may vary by employment status)
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

JOB SUMMARY

Works within the vision, mission, and philosophy of the agency. Acts on behalf of the executive sponsor with full delegated authority to achieve defined outcomes by actively planning and managing the execution of strategic and critical projects. Participates in activities that develop, coordinate, and implement resources to respond to strategic and other business needs, improve the quality of agency services, and increase awareness of agency programs and services in the community. Has a robust knowledge of and experience in project management methodology and implementation.

RESPONSIBILITIES AND DUTIES

1. Develops and manages comprehensive project plans (that outline scope, objectives, deliverables, and timelines) in support of agency strategic goals. 
2. Coordinates project activities and resources to ensure projects are completed on time, within scope and within budget.
3. Collaborates with internal and external stakeholders to ensure effective communication and project alignment.
4. Facilitates meetings and communication channels between stakeholders and project team members.
5. Proactively identifies and monitors project risks, facilitating the development of mitigation strategies and/or contingency plans.
6. Provides change management consultation and leadership to project teams and other agency stakeholders through change.
7. Develops, implements, and manages quality improvement project plans.
8. Develops and supports methods and platforms to improve communication between executive leadership, directors, managers, and line staff. Supports standardization of business procedures and rollouts of new technologies and corporate policies or practices.
9. May represent the agency at external events and meetings ensuring the agency mission and philosophy is heard. Participates in projects and forums that improve resources available for the needs of youth and families on behalf of the agency.
10. Performs other duties, as assigned, to support specific department/business needs.

CORE ABILITIES

Ability to:

• Lead, motivate, and manage diverse project teams; guide teams towards achieving project goals.
• Multi-task, work in a fast-paced environment with flexibility to adapt to changing project requirements.
• Maintain a high level of accuracy and attention to detail in project tasks and documentation.
• Take initiative and communicate with all stakeholders in a timely and effective manner.
• Collaborate effectively within a cross-functional environment.
• Work independently in a variety of settings, use strong analytical skills to assess situations and make informed decisions at an advanced level.
• Effectively handle multiple projects concurrently and coordinate multiple duties simultaneously.
• Effectively utilize project management process and tools.
• Effectively resolve conflict/negotiate; be resilient when faced with challenges. 
• Read/understand/interpret/develop professional reports.
• Train and instruct staff members; provide informative presentations to stakeholders.
• Manage timelines for project deliverables.
• Solicit feedback from a variety of sources and incorporate feedback to improve performance.
• Maintain a broad understanding of utilizing technologies and office equipment.
• Exemplary written and verbal communication skills.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All employees are responsible for keeping job requirements up to date. This can include, but are not limited to, certifications, licensure, and maintaining a clear criminal record.

MINIMUM EDUCATION AND/OR EXPERIENCE

• Bachelors of Arts/Science (B.A./B.S.) degree or equivalent experience in business or social sciences required.
• Three (3) to five (5) years’ experience in project management required.
• Demonstrated proficiency with spreadsheets, and presentation applications. (i.e., MS Office Suite; MS Project) required.

THE SPECIFIC REQUIREMENTS

• Ability to represent and market the Agency in a variety of settings and with a wide array of target audiences.
• Ability to develop and make presentations.
• Advanced writing skills.

HIGHLY DESIRABLE EXPERIENCE

• Master’s Degree or equivalent experience in business or social sciences preferred.
• Demonstrated experience developing media resources (e.g., photography, promotional video production, etc.)
• One (1) year experience performing qualitative research within the social or behavioral science fields.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LEVEL OF CONTACT WITH CHILDREN

May/will have supervised contact with children.

May/will have unsupervised contact with children.

Will not have unsupervised contact with children.

Requires full background check and TB exam.

Requires physical exam.

Requires current First Aid/CPR Certification.

DRIVING PRIVILEGES

May be called upon to drive on agency business. Must have acceptable MVR and appropriate insurance coverage.

Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage and must successfully complete agency driver training.

TRAINING

Employee must successfully complete all required agency training indicated for this position.

Equal Opportunity Employer 

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.