Flight Operations Controller en Ventura Air Services Inc

Description

Ventura is searching for a Flight Operations Controller (135 Dispatcher) to join our growing Systems Operations Control department. We are rapidly growing our fleet and need knowledgeable, detail-oriented Controller who can support our flight crews and 119 team. The ideal candidate will have flight operations experience, a background in part 135 aviation, and an FAA dispatcher license (preferred but not required). Candidates who are detail-oriented, customer service focused, and able to handle the coordination of multiple projects simultaneously would do well in this role.

Ventura’s Flight Operations Controller assist with trip planning, international paperwork, crew scheduling, crew logistics, and reviewing trips for 135 legality. This position will report to the Director of the SOC and work directly with the Director of Operations, Chief Pilot, and Director of Maintenance on operational priorities. This position will also have daily interactions with the flight crew and will provide them logistical and planning support. Nights and weekend coverage will be required for this role. This position does require candidates to be currently based in the Nashville area and is not a remote role.

Responsibilities

• Maintain a valid FAA Aircraft Dispatcher License.
• Operate under delegated Tier 1 limited authority for operational control from the Director of
• Operations.
• Flight Locate all active trips in accordance with the GOM and SOPs.
• Audit pilot trip paperwork daily for compliance and accuracy.
• Monitor all flights for weather, NOTAMs, and delays, using applicable regulatory and weather
• sources.
• Retain flight records in accordance with 14 CFR 135.63(c-d).
• Assist the PIC in flight release and operations by providing all relevant information, especially
• during irregular operations (e.g., mechanical, weather, crew legalities).
• Conduct third-party safety checks using Wyvern and ARG/US.
• Review operational restrictions for each flight and, in coordination with the PIC, determine the
• parameters for safe operation or changes, including cancellations or re-releases.
• Brief crewmembers on assignments and update trip sheets as changes occur post-quotation or
• trip initiation.
• Monitor maintenance and mechanical delays at origin, destination, and intermediate stops.
• Perform passenger and crew vetting in compliance with AOSSP.
• Obtain necessary Landing Permits and Prior Permission Requests (PPRs).
• Secure international flight clearances and permissions.
• Track and log landing fees for billing and quoting accuracy.
• Serve as the primary client point of contact for passenger information (e.g., passports), catering,
• ground transportation, and itinerary or schedule changes.
• Assign qualified PICs, SICs, and Cabin Attendants to trips.
• Ensure crewmember qualifications and verify compliance with duty/rest/flight time limits as per
• 14 CFR 135.263, 135.267, and 135.267(c).
• Coordinate closely with Crew Planning to ensure trip readiness.
• Explain and apply scheduling rules in compliance with FAA regulations and the FRMP.
• Respond to client inquiries and trip requests promptly and professionally.
• Provide timely updates and trip confirmations to brokers and clients.
• Anticipate client needs, offer proactive solutions or enhancements, and deliver outstanding
• service under pressure.
• Maintain professional relationships with brokers, VIPs, and high-end clients, handling sensitive
• situations with discretion.
• Verify trip expenses and billing accuracy.
• Perform other duties as assigned by the Director of SOC.

Requirements

• Sedentary work. Exerting up to 10 pounds of force occasionally and/ or negligible amount of force frequently or constantly to lift, carry, push or otherwise move objects. Sedentary work involves sitting most of the time.
• Job requires employee to sit for extended periods of time without being able to leave the work area.
• Repetitive motion, substantial movements (motions) of the wrists, hands, and/ or fingers.
• Typing or otherwise working primarily with fingers.
• Must be able to comprehend instructions, interpret documents, and apply abstract principles to a wide range of complex tasks.
• Ability to understand the meanings of words and effectively respond, analyze information and write reports, and comprehend complex issues and communicate effectively to diverse groups.
• Job requires employee to preform basic arithmetic accurately and compute rates and percentages.
• Must be able to communicate effectively and professionally (verbally and in writing) as appropriate for the needs of the audience.
• Regular and dependable attendance and punctuality is required.

Benefits

•Medical, dental, vision and life insurance

• 401K with company match

• Competitive salary

• Vacation days

• Holiday Pay

Ventura is a family-owned 135 Charter Operation who has been providing quality service for over 60 years. We truly love what we do and strive to live by our core values each and every day.

Base salary starting at $65,000 -$70,000 based on experience.