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Sales Applications Engineer III en U.S. Water Heating

U.S. Water Heating · Duluth, Estados Unidos De América · Hybrid

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The Sales Applications Engineer III provides pre-sales design and post-sales product support to equipment owners, installing contractors, customers, and the outside sales team for Engineered to Order (ETO) products. Supports inside/outside sales and manufacturing in all manner of technical refrigeration product questions and issues.

This position will serve our Heat Transfer Products Group Division, located in Scottsboro, AL, Lawrenceville, GA, or Ontario, CA.

Responsibilities

  • Develop quotations and documentation for Engineered to Order solutions to meet customer needs

  • Assist field organization with rapid and accurate responses to all technical product inquiries

  • Work with Engineering and Quality teams to resolve field problems

  • Assist in developing and maintaining technical literature, IOM’s, tech bulletins, etc.

  • Site visits to support product issues or customer requests for HTPG support personnel

  • Support customer visits to the factory, meet with customers and make presentations

  • Some field travel may be required

  • Support and participate in archive team activities in support of all Company departments.

  • Responsible for complying with good business practice ethics and completing government required survey forms
     

  • Communicate effectively with customers, internal and external via telephone, fax, and e-mail
     

  • Other duties as assigned.

Qualifications

  • Bachelor's degree in engineering or similar field.

     

  • 5-7+ years of application engineering experience.

  • Experience in the Commercial Refrigeration industry required.

  • Experience in specifying and selecting specific product technologies for various refrigeration applications

  • AutoCAD or other drafting software experience

  • Experience working with sales or external customers

  • Ability to find technical solutions to problems and articulate them in written communication (drawings/ specs/ description/ reports)
     

  • Excellent attention to detail – high level of accuracy is of critical importance

  • Ability to multi-task

  • Excellent analytical skills

  • Strong organizational skills

HOW TO STAND OUT:

  • Bachelor’s degree in engineering or related field HIGHLY preferred

  • Advanced Degree in Engineering or related field

  • Experience with industry specific product design 

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Company

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives—every day.

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, Hawaii, Idaho, Louisiana, Mississippi, Montana, New Mexico, North Dakota, South Dakota, Vermont, West Virginia, or Wyoming.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.
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