Part-time Member Service Representative en Beacon Credit Union
Beacon Credit Union · Plymouth, Estados Unidos De América · Onsite
- Junior
- Oficina en Plymouth
Role
To provide excellent member service while assisting members with their financial transactions, including cashing checks, accepting deposits, transferring funds, receiving loan payments, and providing member account information.
Major Duties and Responsibilities
- Receives and processes deposits by cash or check via in person, night depository, or by mail. Disburses share withdrawals by cash or check. Processes coin. Receives and processes loan payments and IRA or HSA contributions. Processes Visa payments and cash advances. Sells money orders, gift cards, and cashier's checks to members. Balances cash drawer and daily transactions. Scans checks and teller work daily. May perform vault responsibilities and approve transactions for less experienced MSRs.
- May open, close and maintain consumer checking and savings accounts, CDs, IRA's and HSA's.
- Responds to members basic questions concerning their accounts. Refers issues that are beyond their knowledge or authority to the appropriate staff member.
- Welcomes members and provides routine information concerning products and services. Identifies cross-sell opportunities and cross-sells services to members. Directs members to appropriate department for specific information and service.
- Updates basic member account information on core system and performs file maintenance.
- Performs other duties as assigned.
One to twelve months prior cashing handling and customer service experience preferred
High School Diploma or HSE
Excellent cash handling and member service skills (outgoing!)
Extremely detail oriented
Basic knowledge of personal computer operations and related software programs
Ability to work as a team member
Ability to cross-sell Beacon products and services according to member needs
Standard hours for this position are Monday and Wednesday 8-5, Friday 11-3 or 12-5, and Saturday 8:45-12 (2 Saturdays off per month). Approximately 20-25 hours/week for this opening. Flexibility is requested as hours may vary based on member center coverage needs.
Available Benefits Include:
- Benefits adjustment ($200 per whole month worked)
- Incentive/bonus program
- 401(k) match
- and more!
Why Beacon?
At Beacon, you're more than an employee. You're part of a supportive, values-driven community that truly cares. Whether you're drawn by our strong team culture, opportunities for growth, or the chance to make a real difference in members' lives, Beacon offers a career with purpose. Our team loves helping people, solving problems, and building meaningful relationships, all while enjoying great benefits, a healthy work-life balance and a positive, family-oriented environment. Join Beacon where people matter and every day is an opportunity to grow, serve and thrive.
