MANAGER, TECHNOLOGY en Crowley Maritime Corporation

Manager, Technology wanted by Crowley Maritime Corporation, Jacksonville, FL.

Job Responsibilities:

Formulate models and strategic plans to drive the execution of the company’s strategy, leveraging opportunities to enhance business performance.

Manage and execute multi geographic centered Crowley managed service Technology projects and implementations.

Collaborate with various business units, conduct comprehensive reviews of requirements, use cases, architecture, and other components within the customer environment to establish

standards, policies, SOP for integrations/technology operations, identify potential issues, provide recommendations, create technology roadmap and simplify operational and reporting

procedures. Additionally, lead the development and implementation of best practices to optimize operational efficiency and ensure alignment with organizational goals.

Lead as a technical expert to identify and oversee the implementation of solutions to complex business problems, coordinating with cross-functional teams to ensure alignment with

strategic objectives and efficient execution.

Coordinate with team members to ensure the successful delivery of solutions to the customer, overseeing project timelines, resource allocation and quality assurance to meet or exceed

expectations.

Develop and manage the budget for assigned areas of responsibility.

Review and approve work conducted by both team members and third party vendors.

Serve as a mentor to team members, guiding them in enhancing both technical proficiency and professional skills.

Drive the design, development and implementation of technology solutions including application frameworks, workflow automations, exception handling, alert mechanism, offer

recommendations implement changes to scale application/solutions and accommodate process enhancements.

Lead the development of integrations into internal as well as external applications, prioritizing adherence to security best practices and corporate cybersecurity guidelines.

Lead the Technology team which requires 24/7 support and execution for business operations with stringent SLA.

Acquire a comprehensive understanding of all applications and solutions within the organization and provide technical consulting to other areas of the business. Drive training sessions and

solutions reviews.

Maintain professional and technical knowledge through educational workshops.

Job Requirements:

Must have a Bachelor's degree in Software Engineering, Electronic Engineering or a related field, plus five (5) years of progressive experience in any occupation which includes the required experience and skills. Experience must include:                                                                                                                         

5 years of experience in managing multiple projects and implementation teams by providing comprehensive techno functional guidance and design, setup standards and implementing best practices. This includes mentoring and directing teams to develop and deploy scalable technical solutions.

5 years of experience leading the strategic integration of different technological solutions including commercial and proprietary software, machine learning models, case management, business process orchestration, and workflow automation platforms like Pega, employing diverse APIs leveraging different frameworks (Java, PHP, Node, REST and SOAP). This includes demonstrating adeptness in navigating complex business processes and their contractual obligations, ensuring seamless integration while overseeing teams and alignment with organizational objectives.                                                   

5 years of experience in performing and overseeing overall execution of Application and Data Security implementation, which includes NIST800-171 protocols, GDPR compliance, Identity and Access Management(IAM) integrations with any one or a combination of platforms Okta, Secrets Management tools such as HashiCorp Vault, AWS Secrets Manager or Azure Key Vault.                                     

5 years of experience in handling database based solutions utilizing any one or a combination of platforms like IBM DB2,Oracle PL SQL, Microsoft SQL Server or Postgres, utilizing TSQL, creating user defined functions, stored procedures, implementing full text indexes, and various methods of both shredding XML and JSON, leveraging XQuery, as well as OpenXML and OLE Automation methods.       

5 years of experience in directing and implementing integration solutions using any one or a combination of protocols such as REST, SOAP, HTTP, JMS, MQ, File Connectors/Services, Service Packages, or Email/File/MQ/JMS Listeners, and demonstrating application of XML over JSON when building APIs and how that applies to data security.

Must be Pega Certified Senior System Architect (CSSA)

Will supervise Software Developers.

JOB LOCATION: May also work from home (WFH) office located within reasonable commuting distance from company's HQ located in Jacksonville, FL.