
hospitality night ambassador en CitizenM
CitizenM · Washington DC, Estados Unidos De América · Onsite
- Junior
- Oficina en Washington DC
We are looking for great personalities to join our Washington DC team!
your typical citizenM shift could include:
- Making sure everyone gets a warm welcome as soon as they walk in;
- Helping guests at the self check-in kiosks (we have no reception desk);
- Preparing and serving hot and cold breakfast and meals;
- Being a kitchen hero - this means you'll be dishwashing, kitchen cleaning, food handling and cooking
- Brewing delicious coffee or mixing a signature cocktail;
- Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party;
- Maintaining the living room and cleaning canteenM, and arranging food displays for the following shift;
- Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills);
- Handling reservations in our property management system (PMS), including the daily the night audit;
- Holding the keys to the castle; responsible for operations during the night shifts;
- Taking care of our guests including in emergency situations.
do you have what we’re looking for?
- A genuine touch: Treat all people as you would treat your best friends;
- A passionate attitude: Be collaborative and believe we are stronger working together. You are optimistic and spread good vibes.
- A smart thinker: You like to find simpler, better and bolder ways to do things. You are curious and believe no detail is too small.
- Real caring: You show empathy for people and the planet. You are open to other points of view and experiences that bring out the best in me. You create positive change.
- Fluent in English. Other language abilities are welcome too!
- A United States citizen, or have the appropriate authorization to be able to work in the United States (we cannot facilitate visas or work permits)
Our hotel operates 24/7 with a rotating flexible schedule
Night shift hours are overnight:
11:00 pm - 7:30 am
Ability to work weekends is required!
what's in it for you?
- Competitive pay of $31.44 per hour
- Bonus potential of up to 10 % monthly based on your impact on the team, guest satisfaction, and financial performances
- Medical, dental, vision benefits at a extremely low employee cost;
- Life insurance and 401K;
- Nights at any of our hotels around the world (business permitting);
- Extensive time off balance starting at 18 days in your first year
- An exclusive citizenM outfit and comfy shoes by On Running
- Meal and coffee (or tea) on us during your shift break
- Employee Assistance Program (EAP)
- citizenM referral program - refer your talented friend or family member and get rewarded for it!
- Opportunities to let your talent travel to other citizenM properties (many ambassadors have become hotel managers in just a few short years here...)