- Professional
- Oficina en El Paso
Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team!
BASIC RESPONSIBILITIES
This position requires passion, understanding, and commitment to the needs of the military community and civilian domains to establish and build relationships with military service members, Veterans, and their families in the communities that we serve. Communication, planning, confidence, and relationship building skills are integral in this role. The Military Liaison Coordinator assists with programs to attract and retain new GECU member relationships. Helps identify member needs, challenges, and plans. Represents GECU at designated military events to include events, ceremonies, balls, briefings and more as needed. Adheres to established budget and documentation requirements.
TYPICAL DUTIES
Collaborates closely with Director – Military & Veterans Affairs to execute defined goals and organizational strategies to serve military service members, Veterans, and their families in the communities we serve.
Builds positive working relationship with the military and Veteran community while explaining the philosophy, objectives, policies, and services of the credit union.
Assists with implementing initiatives targeted for new and existing military and Veteran community members.
Works with Director – Military & Veterans Affairs and colleagues to make recommendations on marketing deliverables, messaging, department initiatives, advocacy, sponsorships, and giveaways that adheres to brand and compliance guidelines.
Collaborates with Director – Military & Veterans Affairs and Communication department to ensure timely input of project requests and evaluates results of various marketing strategies to ensure successful attainment of goals.
Acts as liaison between GECU and military community while ensuring credit union reputation within the military and civilian domains is stellar.
Keeps apprised of local, state, and national military initiatives, advocacy, competitor marketing strategies, and informational materials while assisting with developing and analyzing competitive strategies and services for GECU.
Researches, recommends, and volunteers with approved military-affiliated organizations.
Promotes favorable image of the credit union at military focused activities within the community.
Maintains and understands compliance to ensure that work complies with GECU’s established policies, procedures, and applicable regulations, to include Military Lending Act (MLA), Servicemember Civil Relief Act (SCRA) and military trademark guidelines.
Develops written proposals on military support, appreciation, sponsorships, events, “test and learn” marketing efforts, and more to assist with department and organizational strategic initiatives.
Provides GECU and military-affiliated organizational support, to include but not limited to, event preparation, set-up, social media content, and execution while attending briefings and meetings to stay up to date on military initiatives.
Provides regular updates on projects, content development, and any gaps that may delay a project. Executes the scope of work based on functional and business requirements.
Reconciles Military & Veteran Affairs invoices and AMEX statement charges. Reviews invoices for accuracy and tracks overall spending.
Produces monthly budget analysis of department initiatives. Ensures new initiatives are within budget and updates expenses on budget tracker. Tracks unforeseen initiative costs outside approved budget. Collaborate with Director – Military & Veteran Affairs on budget reconciliations or reassignment of funds.
Assists with financial education seminar preparations to include planning, scripting, messaging, attendance, and follow-up.
Cooperates with other department personnel to ensure a “team effort” and prompt member service while maintaining member confidentiality.
Travel may be required for key military initiatives such as conferences, briefings, sponsorship events, etc.
Maintain and understand compliance to ensure that work complies with GECU’s established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering Act (AML) addressing Money Laundering and the Countering the Financing of Terrorism (CFT), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).
Other duties as may be assigned or required in connection with the general operation of the credit union.
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