Lead Software Test Engineer - Automation en FC Global Services India LLP (First Citizens India)

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Proposition

Lead automation strategy for complex banking applications and mentor engineers in delivering high-impact solutions. Influence and drive innovation in quality engineering practices in a fast-paced Agile environment.

Job Details

Position Title:  Lead Software Test Engineer - Automation

Career Level:  P3

Job Category: Manager

Role Type: Permanent

Job Location: Bengaluru, India

About the Team:

We are a mission-driven QA team enabling digital transformation. Our culture promotes initiative, learning, and leadership at every level. You will work closely with developers, product managers, and test engineers in a collaborative and empowered environment.

Impact

You will drive the test automation roadmap, provide technical guidance to peers, and ensure seamless delivery of scalable automation frameworks. Your role will be pivotal in establishing best practices and building a high-performing automation culture.

Key Deliverables

• Own and evolve the test automation for both mobile and web platforms.
• Define and implement test strategies, plans, and scripts aligned with business requirements.
• Lead small teams in execution of automation projects and provide technical mentorship.
• Identify, evaluate, and integrate new tools to increase testing efficiency.
• Collaborate cross-functionally with stakeholders and ensure continuous quality delivery.

Skills and Qualification

Functional Skills:

• Strong business knowledge of financial systems.
• Strong communication and leadership abilities.
• Excellent multitasking, prioritization, and stakeholder management skills.
• Deep understanding of Agile principles and QA processes.

Technical Skills:

• 8 to 10 years of experience in automation testing.
• Expertise in Selenium, Appium, Java, Python, TestNG, Maven.
• Knowledge of CI/CD tools (Jenkins, GitLab), and cloud-based tools like Sauce Labs.
• Strong command of SQL, Git version control, and repository management.
• Exposure to monitoring tools like AppDynamics and project tools like Jira and Confluence.
• Prior experience in financial domain testing is mandatory.

Qualification:

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field.
• ISTQB/CTFL, Selenium, SDET certification preferred.
• Previous experience or coursework in manual and automation testing.

Leadership Qualities

• Leads by example, demonstrates ownership, and drives outcomes.
• Navigates ambiguity and fosters a culture of experimentation and innovation.
• Provides mentorship and promotes knowledge sharing.
• Encourages collaboration across teams and nurtures technical talent.

Relationships & Collaboration

• Work with developers, business analysts, and QA team members.
• Participate in sprint planning, daily standups, and retrospective meetings.
• Influence peers and leadership on test strategy and automation direction.

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.