General Manager – CS&Q Services en General Motors? (not specified)

%3Cp class=%22MsoNormal%22%3E%3Cb style=%22mso-bidi-font-weight: normal;%22%3E%3Cu%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3EJob Description %26ndash; Service Customer Experience and Quality Leader%3Cspan style=%22mso-spacerun: yes;%22%3E%26nbsp; %3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/u%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cb style=%22mso-bidi-font-weight: normal;%22%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3E%3Cbr%3E%3C/span%3E%3C/b%3E%3Ca name=%22_Hlk8912030%22%3E%3C/a%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EService Customer Experience and Quality leader ensures that Customer Experience and the highest quality standards are driving services End to End processes and delivery actions all along business cycle.%3C/span%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EHe/She acts with the following priorities:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22text-indent: -.25in; mso-list: l2 level1 lfo2;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: black;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EBe the voice of the customer in every step of the Services Business cycle%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; mso-fareast-font-family: Arial;%22%3EDrive Complaint Management: Business Risk Escalation, Offer Safety Incidents, Customer Major Issue%3C/span%3E%3C/span%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; mso-fareast-font-family: Arial;%22%3ELead Continuous improvement transformation %3C/span%3E%3C/span%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNoSpacing%22 style=%22margin-left: .5in;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Arial%27,sans-serif; color: black;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Arial%27,sans-serif; color: black;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3Cb style=%22mso-bidi-font-weight: normal;%22%3E%3Cu%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EEssential Responsibilities%3C/span%3E%3C/u%3E%3C/b%3E%3C/span%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3Cb style=%22mso-bidi-font-weight: normal;%22%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3E: %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3ERepresent the voice of customer and drive the customer centricity within the Services%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3ELeads CSQ project / initiative for his/her ZONE/Cluster.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EInteract regularly with customers to better understand their expectations, concerns and %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3Esecure implementation of action and close the loop with customer with a measurement his satisfaction%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EInfluence the decision process of his/her entity to always take into account the voice of the customers%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3ECare for VIP as Global Strategic Account located in their Zone%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3ERun CS%26amp;Q related processes (Issue to Prevention, Customer Satisfaction %26amp; Loyalty Development)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EAlert the management on issues. Take decision having an impact on customer satisfaction (Safety Alert, Business Risk, FSB etc.)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EDrive the Quality Strategy of their entity in accordance with the Global Quality Strategy%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EChallenge the involved entities to improve customer satisfaction and achieve quality goals%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EDrive the relevant quality programs and methods (8D, Lean 6 sigma, etc.) to ensure continuous improvement%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EConsolidate all Non-Quality Costs and drive improvement actions%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22text-indent: -.25in; mso-list: l1 level1 lfo1;%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 12.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3ENetwork continuously with Global CS%26amp;Q team to ensure Zone needs are understood and considered%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22mso-bookmark: _Hlk8912030;%22%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-align: justify;%22%3E%3Cb style=%22mso-bidi-font-weight: normal;%22%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EMain interactions: %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in;%22%3E%3Cspan style=%22font-size: 10.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: black;%22%3EService VP, Sales, Customers, Back Office Coordinators, Service Representative %26amp; Sub Contractors, Country Quality Team, H%26amp;S, Global Services, Global CSQ Teams%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Ch2%3E%3Cspan style=%22font-size: 10.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; color: windowtext; mso-fareast-language: EN-US; mso-bidi-font-weight: normal; mso-bidi-font-style: normal;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/h2%3E%0A%3Ch2%3E%3Cspan style=%22font-size: 10.0pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; color: windowtext; mso-fareast-language: EN-US; mso-bidi-font-weight: normal; mso-bidi-font-style: normal;%22%3ECandidate profile: PERSONAL COMPETENCIES%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/h2%3E%0A%3Cp class=%22Bulletedlist%22 style=%22mso-list: l0 level1 lfo3;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;%22%3ELeadership skills to maintain a diverse team engaged and focused on the project objectives%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22Bulletedlist%22 style=%22mso-list: l0 level1 lfo3;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;%22%3EAbility to execute on challenging time constraints, prioritize, and manage indirect resources in a matrix organization%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22Bulletedlist%22 style=%22mso-list: l0 level1 lfo3;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;%22%3EAbility to get things done through influence, breaking resistance to change%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22Bulletedlist%22 style=%22mso-list: l0 level1 lfo3;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;%22%3EAbility to collaborate across multiple businesses, geographies, and functions. Collaboration skills is a much-needed skill for this role.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22Bulletedlist%22 style=%22mso-list: l0 level1 lfo3;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;%22%3EStrong business acumen, focused on results%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22Bulletedlist%22 style=%22mso-list: l0 level1 lfo3;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22mso-bidi-font-size: 10.0pt; mso-bidi-font-family: Arial;%22%3EExcellent communication skills%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22Bulletedlist%22 style=%22mso-list: l0 level1 lfo3;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3EProcess oriented%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 11.0pt; mso-bidi-font-size: 10.0pt; line-height: 115%; font-family: %27Calibri%27,sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;%22%3ECustomer Oriented mindset%3C/span%3E%3C/p%3E

Candidate profile: QUALIFICATIONS AND EXPERIENCE

·     Education: Graduate degree / Masters

·      Green Belt or Black Belt trained

·     Background in Quality & Customer Satisfaction with a strong knowledge of customer experience & Support business

·     10 to 15 years’ experience in Sales/Marketing/Quality/ Services

·     Strong influence skills with global mindset

·     Multicultural skills

·     Fluent in English, both spoken and written

·     Innovative Thinking

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