- Senior
- Oficina en Varanasi
Job location: Varanasi, Uttar Pradesh
About the Role:
The Zonal Manager for the Grid Tied Inverter business in Uttar Pradesh will be responsible for leading and scaling Direct-to-Customer (D2C) operations with a focus on driving sustainable and accelerated business growth. This role involves overseeing branch-level P&L, managing and developing high-performing teams, streamlining sales processes, ensuring a superior customer experience, and collaborating with cross-functional stakeholders. The Zonal Manager will play a key role in leveraging the increasing demand for grid-tied solar solutions and capitalizing on strategic opportunities such as the PM Surya Ghar Yojana.
About the Role:
The Zonal Manager for the Grid Tied Inverter business in Uttar Pradesh will be responsible for leading and scaling Direct-to-Customer (D2C) operations with a focus on driving sustainable and accelerated business growth. This role involves overseeing branch-level P&L, managing and developing high-performing teams, streamlining sales processes, ensuring a superior customer experience, and collaborating with cross-functional stakeholders. The Zonal Manager will play a key role in leveraging the increasing demand for grid-tied solar solutions and capitalizing on strategic opportunities such as the PM Surya Ghar Yojana.
What you would be expected to do:
- Lead and manage all D2C (Direct to Customers) grid-tied inverter branches within Uttar Pradesh, ensuring efficient and effective operations.
- Manage and mentor a team of Area Business Managers (ABMs) and commission-based agents, fostering a high-performance culture focused on achieving sales targets and maximizing customer satisfaction.
- Establish and optimize processes for customer prospecting, sales conversion, after-sales service, and ongoing customer relationship management.
- Oversee the entire customer lifecycle from initial inquiry and sales to installation (by the installation team), service and further assistance.
- Drive business growth, profitability, and market expansion for Sun King's grid-tied inverter business in the region.
- Develop and implement strategic plans to achieve sales targets, expand market reach, and enhance brand visibility.
- Collaborate closely with cross -functional departments to ensure seamless execution of business plans and initiatives.
- Ensure compliance with all relevant regulations, industry standards, and company policies.
- Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
- Cultivate strong relationships with key stakeholders, including DISCOMs, government agencies, and channel partners.
- Ensure complete understanding and operational excellence in all aspects of the PM Surya Ghar Yojana, including customer conversions, subsidy frameworks, and DISCOM coordination.
You might be a strong candidate if you have/are:
- A Bachelor's degree in Business Administration, Engineering, or a related field; MBA preferred.
- Minimum 8 years of experience in sales and business development, preferably having experience of managing multiple branches in Uttar Pradesh, specifically within the solar roof-top industry.
- Demonstrated success in scaling and managing Direct-to-Customer (D2C) sales operations, particularly in the solar inverter segment.
- In-depth understanding of the grid-tied solar market landscape in Uttar Pradesh, including key customer segments, competitor dynamics, and distribution networks.
- Comprehensive knowledge of the PM Surya Ghar Yojana, including subsidy mechanisms, DISCOM regulations, and implementation processes.
- Good understanding of customer conversion strategies, sales processes, and after-sales service requirements in the solar energy sector.
- Experience using CRM platforms and sales enablement tools to manage pipelines, track performance, and optimize customer engagement.
- Proven ability to manage, motivate and develop high-performing team, fostering a culture of accountability and continuous improvement.
- Adept at analytical and problem-solving skills, with the ability to make data-centric resolution.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
What we offer:
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the opportunities of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better manager, and professional through the Sun Center for Leadership.
