Sales Operations & Order Fulfillment Manager (Oklahoma City, US) en PALFINGER

At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

Join PALFINGER in Oklahoma City as a Sales Operations & Order Fulfillment Manager, driving demand planning, analytics, and reporting for our Aerial Work Platforms (AWP) product line. In this role, you’ll collaborate across functions locally and regionally to optimize processes, improve performance, and deliver successful results. You’ll also oversee local sales activities while leading and supporting our inside sales team.

Your Responsibilities

• Manage the full Aerial Work Platform sales portfolio, from order entry to delivery, ensuring smooth communication with internal teams and customers.
• Lead and support the quote administration team, coordinating CRM queries, inventory, and finished goods deliveries.
• Drive demand planning and forecasting with the commercial team while coordinating production schedules and chassis planning.
• Facilitate customer interactions, from onsite visits and unit inspections to service handovers, ensuring a seamless experience.
• Analyze sales pipeline, inventory, and performance metrics, implement system improvements, and work cross-functionally to meet contract and operational requirements.

Your Qualifications

• Bachelor’s degree preferred with 5+ years of industry experience; 3+ years in a supervisory or leadership role.
• Strong understanding of core business processes, product technologies, and the chassis industry, including customer-specific designs.
• Proven project management skills with attention to detail, analytical aptitude, and proficiency in Microsoft Office.
• Excellent written and verbal communication, self-motivated, results-oriented, and able to thrive in a fast-paced environment.
• Willingness to travel occasionally to customer sites and trade shows, with a high sense of urgency and professional integrity.

What We Offer

• We provide a competitive compensation package to include salary, regular compensation reviews, a 401k match, and a full range of health and Welfare benefits.
• Competitive compensation and performance rewards
• Comprehensive Benefits package with flexible options
• Opportunity for continuous learning and career growth
• Environment of Respect, Integrity, Openness, Inclusion and Support

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. 

Equal Opportunity Employer/Vet/Disabled