Open Records Technician en Cobb County Government, GA

About the Department

This position is responsible for managing and processing public records requests in compliance with applicable open records laws and organizational policies. This role involves reviewing, redacting, and releasing requested information while ensuring accuracy, confidentiality, and legal compliance. The technician also maintains detailed records of requests and correspondence to support organizational transparency and accountability.

Position Duties

Receive, log, and track public records requests in a centralized system.

Review requests to determine the scope and applicability of open records laws.

Gather and organize requested records from relevant departments or databases.

Review records for confidential, exempt, or protected information (e.g., personal data, law enforcement-sensitive details, etc.) and ensure appropriate redactions are made before release.

Collaborate with legal counsel to ensure compliance with open records laws and regulations.

Communicate with requestors regarding the status, scope, and costs associated with their requests.

Maintain an organized and accurate records system for all received requests, including tracking and documenting the status of requests from initiation to completion.

Maintain records retention schedules and ensure records are disposed of or archived according to departmental guidelines and legal requirements.

Prepare regular reports on open records activities, metrics, and compliance.

Respond to internal and external inquiries regarding open records policies and procedures.

Support general records management activities, including archiving and digitization efforts.

Perform other related duties as assigned.

Minimum Qualifications

High school diploma or GED; supplemented by one year of experience in records management, public records processing, or administrative roles. 
Knowledge of state and federal open records laws (e.g., FOIA, local statutes) desirable.

Minimum Qualifications

Valid Driver's License required.

Other Qualifications

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements

Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Essential functions are regularly performed without exposure to adverse environmental conditions.