LICENSING ANALYST SUPERVISOR en State of Louisiana

About the Department

• Leadership & Team Management: Ability to supervise, mentor, and evaluate a diverse team, while fostering strong performance and accountability.
• Regulatory Expertise: An understanding of Louisiana Contractor Licensing Law or similar regulatory frameworks, with the ability to interpret and apply legal provisions.
• Investigation & Case Management: Skilled in reviewing complaints, coordinating investigations, and compiling evidence for legal proceedings.
• Communication & Public Speaking: Confident in presenting cases before a Board, preparing legal correspondence, and engaging with stakeholders.
• Project Oversight & Coordination: Highly organized, with experience managing hearings, preparing meeting agendas, and tracking enforcement outcomes.
• Technical Proficiency: Comfortable working with licensing and case management systems and supporting staff in their use. 
  

Position Duties

Six years of experience in the issuance, maintenance, or reinstatement of licenses; OR

Six years of full-time work experience in any field plus three years of experience in the issuance, maintenance, or reinstatement of licenses; OR

A bachelor's degree plus three years of experience in the issuance, maintenance, or reinstatement of licenses; OR

An advanced degree plus two years of experience in the issuance, maintenance, or reinstatement of licenses.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Minimum Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Other Qualifications

Job Duties:  

Key Responsibilities

Administrative Hearings & Investigative Oversight (45%)

• Coordinate and oversee investigations of alleged violations of the Louisiana State Contractor's Law.

• Review and prepare cease and desist orders, investigative findings, and case files for administrative hearings.

• Collaborate with field staff and legal counsel to prepare and present evidence packages at Residential and Commercial Board hearings.

• Interpret licensing laws for contractors, attorneys, and public officials; assist with settlements and legal correspondence.

• Monitor fines assessed by the Board and track compliance.

Team Supervision & Operations Management (45%) 

• Supervise and evaluate Enforcement Licensing Analysts and other administrative staff within the division. 

• Manage preparation of Board meeting materials, including agendas, minutes, and follow-up communications

• Lead planning sessions, performance reviews, and staff training initiatives.

• Ensure policy and procedural compliance across the division.

Provide operational leadership in the Director’s absence. Technology & Administrative Support (10%)

• Manage the division’s case management system, including staff training and coordination with IT.

• Identify and recommend technology improvements to support enforcement workflows.

• Oversee equipment and supply needs and assist with administrative reporting and special projects

Appointment Type:   Probational

Compensation:  The salary offered will be determined based on qualifications and experience.   

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.  

How To Apply:

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).  Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy contact:

Nikki Lopez- Crawford