HR Coordinator en Bowlero

WHO WE ARE

Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.

We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests.

WHAT WE LOOK FOR

Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.

We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you?

WHAT TO EXPECT

We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk. 

Check Us Out!

Position Summary

The HR Coordinator will provide operational and compliance support within the HRIS team, with primary responsibility for unemployment claims, employment verifications, E-Verify/I-9 compliance, Virginia new hire reporting, and onboarding administration. This role will also serve as a first point of contact for employees with UKG-related questions, escalating more complex cases to the HRIS Analysts. The ideal candidate is detail-oriented, organized, and comfortable balancing compliance tasks with employee support.

Key Responsibilities

Compliance & Employment Administration

• Manage the unemployment claims process, including responding to requests and providing accurate documentation.
• Process employment verifications, ensuring accuracy and timely turnaround.
• Administer and monitor E-Verify and I-9 compliance, maintaining accurate records and conducting periodic audits.
• Submit and track Virginia new hire reporting and ensure compliance with state deadlines.
• Maintain accurate employee files and documentation in accordance with company policies and legal requirements.

Onboarding Support

• Coordinate onboarding activities for corporate and sales associates, ensuring completion of required documentation and system tasks in UKG.
• Support field managers in the onboarding process by answering questions, providing guidance, and troubleshooting basic system issues.
• Ensure onboarding checklists are completed accurately and on time, escalating issues to the HRIS team as needed.
• Deliver a positive onboarding experience for new hires through clear communication and timely follow-up.

UKG Employee Support (Level 1)

• Provide Tier 1 UKG support to employees by answering basic system questions related to login, navigation, onboarding tasks, timekeeping, and self-service functions.
• Escalate complex issues to the HRIS Analysts or HRIS Manager as appropriate.
• Track and document support cases to identify trends and potential areas for training or process improvement.

General HR Support

• Assist with audits, reporting, and compliance checks as needed.
• Provide administrative support to the HRIS team on projects, implementations, or system updates.
• Contribute to process documentation and training materials for employee and manager self-service in UKG.

Qualifications

• Required:
• 1+ year in customer service, administrative support, and HR role
• High School Diploma

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay rate for this position is $24/HR

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits