Workers' Compensation and Safety Supervisor en City of Ontario, CA

About the Department

Join a collaborative team that cares as much about people and public servanthood as you do. The City of Ontario Human Resources / Risk Management (HRRM) Agency is seeking self-driven, motivated and talented Risk Management professional passionate about growing in a professional environment and playing an active role as a contributor to the rapid growth in the development of the City. This professional will play a key role in assisting the City to establish its goal in becoming the Premier Community of the Inland Empire. 

Our team seeks to work with enthusiastic individuals who will provide unique perspectives in finding innovative solutions to complex administrative and human resources/risk management issues. The Workers' Compensation and Safety Supervisor position provides Risk Management professionals with the opportunity to plan and coordinate services related to health and safety, workers' compensation, and general liability in support of the City's goal to be the employer of choice and while providing supervision and coaching to assigned staff. This position is assigned to the Risk Management Division and works alongside several areas of Human Resources including labor relations, benefits, and class & compensation.  Projects and assignments will include managing the City's Workers' Compensation program and collaborating with the City's new third-party administrator, Athens. Additionally, the position will oversee the City's safety and training program. 

The ideal candidate will possess outstanding analytical and supervisory skills with the drive to continuously assess and improve the efficiency and effectiveness of services provided; have the innate ability to take initiative and prioritize multiple conflicting demands in a high-pressure environment; demonstrate support for team efforts by readily accepting a variety of tasks, responsibilities, training opportunities, and going the "extra mile." This candidate will also have exceptional communication and interpersonal skills along with being resourceful and adaptable while demonstrating problem solving skills leading to sound judgement and quality decisions. The successful candidate will be passionate about the field of Risk Management/Human Resources and will embody the Department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's Customer Service Philosophy – Empathy, Respect, and Problem Solving.

The following procedures will apply:

• The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes. 
• The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
• The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.   

• Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.

The City of Ontario

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City’s team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.

The City’s vision for the future is very exciting, and we foresee tremendous growth within the years to come. We welcome you to view the City of Ontario’s 2025 State of the City video by clicking on the link below as well as the other links to learn more about the City:

   State of the City                                        The Ontario Plan 

       

      Smart Ontario                                       Downtown Ontario

         

Position Duties

The essential functions typically performed by the Workers' Compensation and Safety Supervisor include the following:

• Plans, supervises, and directs the work of staff including work assignment, employee selection, performance evaluations, employee development and disciplinary action.  
• Researches issues, prepares statistics, and provides analysis and recommendations related to workers compensation claims and general liability claims and other Risk Management programs.
• Performs professional-level support and analysis in coordinating and performing functions of the City’s Risk Management programs including but not limited to workers’ compensation, claims management, certificate of insurance review, insurance and risk assessment, loss prevention, safety programs, department of transportation (DOT), employer pull notice (EPN) program, and related work as necessary.
• Researches and assesses claims related to the City's third-party administrator including tracking and recommending alternative solutions to claims.
• Conducts and assesses safety inspections, investigations and provides recommendations including following Occupational Safety and Health Act (OSHA) regulation requirements.
• Provides daily monitoring of workers' compensation claims and liability claims, including interaction with claimants and the claims team from the City’s Third-Party Administrator.
• Reviews and authorizes recommended case management strategies.
• Conducts periodic Interactive Process Meetings with employees to monitor their progress and their ability to return to work.
• Oversees claims management and interacts with management personnel in various City departments regarding injured employees and modified duty programs.
• Administers disability retirement documents for processing to be submitted for further review and approval from CalPERS.
• Monitors workers' compensation claims for trends and potential workplace practice changes and reports such to management personnel.
• Coordinates workers' compensation temporary disability payments with Payroll and the City’s Third-Party Administrator.
•  Reports incidents to Cal/OSHA as required by law.
• Leads monthly meetings to review outstanding claims.
• Assists in the development of various Risk Management programs including workers' compensation, safety, certificates of insurances, litigation, liability and subrogation, DMV and DOT.
• Assists with the development of Standard Operation Procedures.  
• Performs related duties as assigned.

Minimum Qualifications

Education 
 
Bachelor's degree from an accredited college or university in Human Resources Management, Risk Management, Organizational Development, Public Administration, Business Administration, or a related field.  

NOTE: Proof of education must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative at, or before, time of the reference check process. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification.

Desirable 

Supervisory experience preferred. Previous work experience with a government agency is highly desirable. Previous experience with workers' compensation claims management. 

Other Qualifications

How to Apply

Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account; otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

• List any relevant experience and education that demonstrates that you qualify for the position.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including if applicable, all employment with the City of Ontario).
• Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will NOT substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in disqualification from the selection process.

Application Process

Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required documentation may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.

Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.

Supplemental Questions

To complete your application for this position, you may be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

Incomplete responses, false statements, omission, partial information, or AI-generated responses may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.