Front Office Specialist / Medical Assistant en MBI Industrial Medicine, Inc.

Established in 1982, MBI Industrial Medicine, Inc. is an Arizona-based company that operates 31 full-service occupational healthcare facilities across Arizona, Colorado, California, and Nevada. MBI stands out for its unique focus solely on treating injured workers. Our facilities are staffed with dedicated medical professionals who are committed to our mission of delivering timely, compassionate care and implementing evidence-based practices to achieve industry-leading results.

As a company on the move, we have plans for expansion into new states, presenting exciting opportunities across all levels of our organization! If you are seeking a rewarding career, eager to collaborate with a team of dedicated healthcare providers, and desire for personal and professional growth in the medical field, MBI invites you to apply today! 

Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM 

Compensation: Hourly rates range from $20.87 to $22.00, dependent on experience

Responsibilities: 

• Greet patients, answer phones, schedule appointments, and handle reminder and no-show calls.
• Manage all workers’ compensation visits.
• Fax and/or email all necessary m-forms and dictations as required by insurance or employers.
• Attach all scanned documents and faxes to patients’ files.
• Prepare and process charts for new patients and Physical Therapy.
• Handle pre-authorizations, including contacting insurance carriers for JSA/FCE authorizations.
• Obtain reports from referring providers for patient follow-ups.
• Ensure that providers sign off on required paperwork (e.g., M-forms from Nurse Practitioners).
• Maintain cleanliness of the office and waiting room.
• Ensure all services performed are billed and entered into the system
• Request medical records from other facilities upon provider’s request.
• Run recall reports.
• Perform some back office Medical Assistant duties, with training provided.
• Perform other duties as assigned by management.

Requirements: 

• High School Diploma or equivalent.
• Two or more years of recent experience in a fast-paced medical office environment preferred.
• Bilingual in Spanish is a plus.

Benefits:   

At MBI, our commitment to providing accessible and convenient care to individuals injured at work is a team effort. Every employee and role are essential and valued. Rewarding the dedication and commitment of our employees extends beyond a paycheck. In addition to competitive salaries, we offer to full-time employees:  

• Group Medical, Dental, and Vision Insurance 
• Life, Short-Term, and Long-Term Disability Insurance 
• 401(K) with company match 
• Generous Paid Time Off 
• Colleague Referral Bonus Program 

Equal Opportunity Employer