IT Intern (Paid) Promo Only en City of West Covina, CA

About the Department

Job Summary
Under general supervision, interns perform a wide variety of entry level to difficult technical duties in support of a segment of departmental activity. 
Your Role
As an Intern (IT), you will have the opportunity to build the foundation of your IT career. Our commitment to collaboration and mentoring makes this internship the perfect place to start your career. Assignments include:

Help Desk Support- perform professional work in the support of computer workstations and portable computers.

Network Administration- perform professional work conducting server/exchange updates and some routing & switching configuration

 Internship Highlights • Introduction to on-site computer hardware & software maintenance • Training on troubleshooting techniques and solutions • Instruction on imaging laptops • Learn to manage projects independently such as E-Waste and inventory management • Understand the value of communicating tech issues and other solutions quickly and effectively to staff

Position Duties

Essential Functions

• Prepare documents utilizing one or more software programs. 
• Assembles and distributes correspondence and other materials.
• Schedules meetings and appointments.
• Prepares and distribute and organizes documents, such as agreements, contracts, resolutions, agendas, and reports; prepares mailings; prepares standard forms and related records according to established procedures.
• Conducts research and compiles reports from a variety of sources.
• Assists in the performance of administrative tasks.
• Receives visitors and answers telephone, responds to inquiries, provides information requiring an understanding of department policies and procedures.
• Utilize various imaging software to create standard loads on City computers
• Install and verifies operation of software package, based on user and departmental needs
• Stays current on hardware changes, and maintains computer images accordingly 
• Works in Active Directory and helpdesk ticketing systems to ensure accurate asset management
• Assists in the deployment of computer equipment and other projects, as necessary.  

Minimum Qualifications

QUALIFICATIONS
 
Required Knowledge
Interns are assigned to an operational job title based on their level of education and individual background and experience:
 
Administrative/Council Intern - students currently enrolled in a Bachelor's degree program in a freshman or sophomore standing or enrolled in a graduate level courses with a focus/emphasis on finance, business administration, management, public administration, or human resources.

Engineering Intern - students currently enrolled in a Bachelor's degree program with a focus/emphasis in civil engineering or computer science, in a junior, senior standing or enrolled in a graduate level program.

Planning Intern - students currently enrolled in a Bachelor's degree program with a focus/emphasis in planning in a junior, senior standing or enrolled in a graduate level program

Senior Administrative/Council Intern - students currently enrolled in a Bachelor's degree program in a junior or senior standing or enrolled in a graduate level courses with a focus/emphasis on finance, business administration, management, public administration, or human resources.

Software Development Intern – students currently enrolled in an Associates of Arts or Bachelor's degree program in information technology or related field.

Veteran Intern – a member of the U.S. Armed Forces who is entering the civilian workforce and is interested in exploring local government career opportunities and seeking to gain valuable work experience.
 

Other Qualifications

The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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