We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.
We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.
We’re growing fast, that is where you come in.
We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.
Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.
Why become a PEXArian?
Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.
Here’s a snapshot of what your life at PEXA could look like:
Your growth:
We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.
Your wellness:
We care about your holistic wellbeing
Your work/life blend:
We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work.
This role is initially a 6 month fixed term contract but with a strong possibility of a permanent role.
You will be the lead for a variety of projects across PEXA with a focus on the insurance space and dealing with contract law. You will be dealing with internal and external people, all of which being treated as our ‘customer’.
You are approachable, professional, positive and flexible and take pride in the successful interaction and delivery of any change to the delight and amazement of our customer’s experience!
You will align to the UK Change Framework, using tried and tested project methodology and artefacts to plan, manage and inform of progress, implementation and success. Whilst always being mindful of mitigating risk and ensuring we align to regulatory requirements.
You will build and maintain strong stakeholder and network relationships both internally and externally and provide regular updates and reporting to these and management.
As a ‘start up’ business in the UK, our ever-evolving change will be continuous and challenging, so having a flexible and pragmatic approach to support our strategic direction is critical to our customer centric focus and continuous improvement.
You will work to align changes to policy, processes and procedures, training and knowledge ensuring we are a team who is innovative and ‘better together’ to achieve our objective of ‘first-class service’.
Key Accountabilities
Deliveries to adhere to the ‘UK Change Framework’
Support the streamlining and standardisation of the methodology and artefacts, to instill speed, clarity of value and continuous improvement
Assist with business case creation, engaging and attaining buy in from key stakeholders, to understand their objectives, drivers and requirements
Ensure any change is aligned to our PEXA UK strategic direction, with an aim of avoiding any future debt or re-work
Ensure requirements are aligned to business case benefits
Set, own, monitor and measure the critical success measures throughout the project, to ensure benefits can be realised and success celebrated
Ensure all elements of a project plan are delivered on time and to a high standard, and that objectives and outcomes are met.
Create and deliver regular communications and reporting, to the right audience at the right times
Manage ‘Business Readiness’ plans, deliveries and engagements as appropriate
Work with the UK Support Team for training, knowledge, policy, process and procedures to ensure alignment and continuous improvement across the department and wider team
Work with ‘Outsource’ providers to deliver flexible, seamless, virtual and successful changes.
Engage with key internal stakeholders to determine requirements, delivery design and frequency
Ensure key project learnings are captured routinely and implemented at project closure, so that the legacy is embedded in the organisation.
Skills & Experience
Essential
Experience in the insurance sector, delivering change projects including contract law and CLC/SRA insurers
Experienced and qualified in project management using agile & waterfall methodology
Ability to demonstrate adherence to project standards and frameworks
Track record of managing multiple project and complex deliveries
Excellent interpersonal skills to develop effective relationships
Exceptionally organised with an articulate, creative and positive attitude
Strong time management and team player with collaborative approach
Strong communication skills, written, verbal and visual
Desirable
Experience of the UK mortgage process either with a Lender or Conveyancer
Understanding UK mortgage regulation and compliance
Experience of working with external customers and outsource providers
Sounds like you?
We at PEXA are ready so if this role sounds like you apply today.
To be conducted as part of post offer employment checks:
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [Cifas].
GDPR Compliance
Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”).
When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice https://pexa.co.uk/applicant-policy/.
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