PROGRAM SUPPORT SPECIALIST en Boys & Girls Clubs of Greater Kansas City (BGCGKC)

JOB TITLE:                Program Support Specialist

DEPARTMENT:         Operations
 REPORTS TO:           Site Coordinator
 FLSA Status:             Part-Time, Hourly (25–30 hours/week) 

SCHEDULE:              Monday–Friday, 1:00 PM – 6:00 PM
 LOCATION: Lee A Tolbert Community Academy 
 PAY: $17/hour 

FUNCTON: The Program Support Specialist provides critical onsite support to ensure the smooth daily operation of the afterschool program. This includes overseeing meal distribution in alignment with compliance guidelines and stepping in to assist with youth programming and supervision. 

PRIMARY RESPONSIBILITIES AND ACTIVITIES: (not all-inclusive)

• Oversee daily meal service in partnership with external sponsors and in alignment with state and program compliance guidelines.
• Maintain accurate meal count documentation and ensure all reporting requirements are completed daily.
• Monitor safe food handling practices and cleanliness of the meal distribution area.
• Communicate with program sponsor to ensure smooth delivery and issue resolution.
• Serve as point of contact for meal-related responsibilities, ensuring youth are served in a timely, organized manner.
• Provide general support during program activities, transitions, and behavior interventions.
• Step into ratio as needed to assist Youth Development Professionals with supervision and engagement.
• Help create a safe, welcoming, and structured environment for youth.
• Participate in setup, cleanup, and maintenance of program spaces.
• Support implementation of positive youth development practices and routines.
• Communicate regularly with the Site Coordinator and YDPs to ensure smooth daily operations.
• Participate in staff meetings and trainings to support professional growth.
• Contribute to a culture of inclusion, safety, and excellence in all areas of program delivery.

POSITION REQUIREMENTS: (not all inclusive) 

• Must be 18 years of age 
• High School Diploma or GED  
• Minimum of one year of work-related skill, knowledge, or experience is required 
• Experience working with children and knowledge of youth development. 
• Certifications and credentials in respective skill-based activity highly preferred 
• CPR and First Aid Certifications preferred 
• Must pass pre-employment background checks 
• Experience and ability in creating interactive and educational activities 
• Strong organization, time management skills and ability to set priorities 
• Obtain strong work ethic, positive attitude, high level of energy and adaptability  
• Strong communication, interpersonal skills, and attention to detail 
• Ability to motivate youth and manage behavior problems 
• Ability to plan and implement quality programs for youth 
• Ability to organize and supervise members in a safe environment 
• Ability to assist at other BGCGKC locations as needed 
• Must be comfortable assisting with other job functions in the Club as needed 

GENERAL BGCGKC EXPECTATIONS: 

Healthy Behavior Modeling – Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCGKC priority.  As a result, all staff are expected to model healthy behavior while working with our members. 

Inclusive Environment – BGCGKC values creating child-friendly environments, where youth/teens of all backgrounds can be successful and participate.  BGCGKC expects employees to embrace and support DEI (Diversity, Equity, and Inclusion) of all members and colleagues.  

Continuous Learning – Building the knowledge of staff is central to BGCGKC.  The organization encourages and requires that all staff participates in all professional development opportunities that continue to cultivate their skills in youth development. 

Safe Spaces – Every staff member shares the responsibility for ensuring BGCGKC is, and remains, an environment free of sexual, physical, mental, or emotional abuse. 

POSITION QUALIFICATIONS: 

Required to stand, walk, and sit.  

Lift and/or move up to 25 pounds. 

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, and depth perception. 

Perform Safety-sensitive culture requiring a constant state of alertness. 

Ability to receive detailed information through oral communication