Assistant General Manager en O'Reilly Hospitality Management, LLC

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance 
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Assistant General Manager
Location: EVEN Hotel Bozeman Yellowstone International Airport

Essential Responsibilities:

• Daily Operations:

  • Address all hotel issues and problems to ensure smooth daily operations.
  • Act as the acting manager when the General Manager is unavailable or in meetings with clients or the CEO.
  • Assist at the Front Desk during peak times or when understaffed.

• Staff Management:

  • Lead, train, and mentor staff, including hiring, coaching, evaluating, and managing disciplinary actions and terminations per General Manager’s guidance.

• Revenue and Performance:

  • Achieve quarterly and annual revenue goals for the hotel.
  • Partner with senior leadership at properties under your oversight to ensure exceptional guest experiences and profitability.
  • Attend and participate in property revenue meetings to maximize revenue and profit.

• Guest and Team Member Relations:

  • Respond professionally and helpfully to all team member and guest issues.
  • Answer phones and resolve guest requests or complaints as needed.

• Standards and Compliance:

  • Ensure all hotel standards and guidelines are upheld.
  • Monitor all departments and report any concerns or issues to the General Manager.
  • Ensure compliance with hotel credit procedures and audit guidelines.

• Community Engagement:

  • Maintain a positive rapport with local civic groups and companies.
  • Ensure timely submission of required reports to the General Manager and Owner.

Skills & Abilities:

• Excellent communication, presentation, organizational, time management, and listening skills.
• Proficiency in Microsoft Word, Excel, and other relevant computer applications.
• Ability to present professionally and persuasively to individuals and team members.
• Sound knowledge of all aspects of the hotel and services offered.
• Skills in teaching, mentoring, and training new team members.
• Demonstrates self-confidence, energy, and enthusiasm.
• Strong analytical skills for measuring business potential and value.
• Ability to interact effectively with all levels of customers and hotel management.
• Comfortable with high visibility and leadership roles within the hotel and community.

Education:

• Comprehensive firsthand hospitality experience.
• Minimum of 3 years of hotel operations experience.
• Hospitality degree preferred.

Language Development:

• Reading: Ability to read, understand, and instruct.
• Writing: Ability to write reports with proper format, punctuation, spelling, and grammar.
• Speaking: Ability to speak with poise, voice control, confidence, and correct English usage.

Working Conditions:

• General interior office environment with minimal distractions from phones and brief interruptions.
• Protection from weather conditions but not necessarily from temperature changes.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications