SALES REPRESENTATIVE en American Alarm & Communications, Inc.

Summary of duties and responsibilities

The scope of Residential Sales Representative role is responsible for generating new business by promoting and selling security solutions to homeowners within the Southeast MA/Cape Cod region. This role involves identifying potential customers through outreach and referrals, conducting in-home consultations, and designing customized alarm systems to meet individual needs. The representative educates clients on product features, pricing, and service plans, while maintaining a high level of professionalism and customer service. They are also responsible for meeting sales targets, maintaining accurate records, and following up to ensure customer satisfaction and retention.

Duties include but are not limited to the following: coordinates projects and activities for sales and marketing services

• Identify and pursue new residential sales opportunities through lead generation, referrals, and local outreach.
• Conduct in-home consultations to assess customer needs and recommend tailored security solutions.
• Present and explain product features, pricing options, and service plans to prospective clients.
• Prepare sales proposals, close deals, and achieve or exceed monthly sales targets.
• Maintain strong customer relationships through follow-ups, support, and ensuring satisfaction post-installation.

Experience:

• 2 to 4+ years of sales experience, preferably in residential, security, or technology-related industries.
• Proven track record of meeting or exceeding sales goals in a customer-facing role.
• Experience with consultative or in-home sales is highly preferred.
• Strong interpersonal and communication skills, with the ability to build trust quickly.
• Other job duties as assigned  

Licenses Required: N/A

Education requirement:

High school diploma required; associate or bachelor’s degree in business or a related field is a plus.

Physical Activities/ Requirements 

Office-Desk Job

• Manual dexterity and sitting are required in carrying out own responsibilities (i.e. use of personal computers).
• Ability to efficiently operate all job-related office equipment.
• Ability to communicate via telephone and work in virtual teams.
• Ability to work in a dynamic environment.
• Ability to work in a traditional professional office setting 
• Ability to lift to 5 -10lb

Our Meaningful Mission: Seize our moment to help save lives and property with systematic excellence

Use of The Four Way Test in fulfilling your duties: 

Our Values

1. Is it the Truth?
2. Is it Fair to all concerned?
3. Will it build Goodwill and Better Friendships?
4. Will it be Beneficial to all concerned?

The “Four Way Test” of the things we think, say or do, recommended by the Rotary International Foundation has served us well.

Americans With Disabilities Act

American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

Equal Employment Opportunity Statement: American Alarm and Communications, Inc committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, gender, age, disability, veteran status, marital status, or sexual orientation.