- Professional
- Oficina en Cork
- Own overall relationship with territory assigned partners, which include Increasing adoption, ensuring retention, and satisfaction.
- Grow accounts and hold territory new business quota with small team.
- Work to identify and/or develop upsell and xsell opportunities.
- Establish a trusted/strategic advisor relationship with each assigned partner and drive continued value of our products and services.
- Develop, prepare, and nurture customers for advocacy.
- Work with partners to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
- Respond to and resolve inbound support issues regarding product renewal, product change
- Advocate partners needs/issues cross-departmentally.
- Execute on new business KPIs, quotas, and territory assignments.
- French speaking is required
- 3 or more years’ experience (SaaS preferred) in a previous Channel Facing role
- Entrepreneurial, creative, self-driving and highly motivated
- Work closely with channel partners and directly with clients to grow and retain their business.
- Effectively forecast, create effective call plans, and maintain high activity volume, monitor and respond to competition.
- Continuously share information within the team and manager, work closely with other departments to support your customers.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.Excellent listening, negotiation and presentation skills.
- An opportunity to do something great for yourself and the world
- A great work environment that supports growth, development, and most importantly having fun!
- Employee Referral Bonus Program
- Wellness programs
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