Hybrid Revenue Cycle Coordinator en Welby Health

Company Overview

Welby Health is a rapidly scaling digital healthcare organization at the forefront of tech-enabled care management. We deliver exceptional patient experiences by integrating compassionate clinical teams with scalable infrastructure and enterprise-grade partnerships. As we expand our operational model, we are seeking a Revenue Cycle Coordinator to establish and lead the foundation of our revenue cycle operations.

Position Summary

The Revenue Cycle Coordinator will serve as the founding member of Welby Health’s revenue cycle management department. This individual will be responsible for designing, implementing, and overseeing the organization’s billing operations, including claim submission, payment posting, appeals, denials, compliance, and client invoicing. The Revenue Cycle Coordinator will play a critical role in ensuring accuracy, regulatory compliance, and operational efficiency across all billing functions.

This position is suited for a highly motivated professional with expertise in medical billing and revenue cycle operations who will establish scalable systems, generate accurate reporting, and contribute strategically to Welby Health’s financial performance.

Key Responsibilities

Revenue Cycle Operations

• Establish billing policies, processes, and workflows for claims management and collections;
• Manage submission, posting, appeals, and denials across electronic medical record systems;
• Oversee client invoicing, accounts receivable, and reconciliation of payments to ensure accuracy and integrity.

Compliance & Regulatory Oversight

• Ensure compliance with payer requirements, coding guidelines, and federal and state healthcare program regulations;
• Research and apply regulatory updates and payer rules to maintain compliance and support financial optimization.

Reporting & Analytics

• Develop internal and client-facing reporting on collections, payment accuracy, and overall financial outcomes;
• Utilize advanced data analysis to evaluate trends and provide insights for leadership.

Strategic Contribution

• Partner with leadership to align billing operations with organizational objectives and growth initiatives;
• Establish scalable workflows that support efficiency and future departmental expansion;
• Serve as the primary internal and external resource for billing-related matters.

Required Experience

• Must reside in the United States of America and be legally authorized to work without employer visa sponsorship, now or in the future;
• Bachelor’s degree in business administration, healthcare administration, or closely related business field;
• Minimum of three years of direct experience in medical billing and revenue cycle operations;
• Demonstrated proficiency in electronic medical record systems, with advanced capability in Tebra and experience across other leading platforms;
• Ability to work independently in a remote, technology-driven startup;
• Excellent organization, attention to detail, and follow-through.

Preferred Experience

• Professional certification in medical billing or coding;
• Background contributing to the development or optimization of billing operations in a high-growth healthcare organization;
• Familiarity with both commercial and government payer types;
• Prior involvement in technology-enabled healthcare environments.

What We Offer

• Hybrid work environment;
• Comprehensive medical, dental, vision, and 401(k) benefits with employer matching;
• Unlimited paid time off;
• Strategic opportunities to contribute within a mission-driven, scaling healthcare organization.

Welby Health’s Equal Employment Opportunity Statement

Welby Health, Inc. is proud to be an equal opportunity employer. We are committed to fostering a diverse, inclusive, and equitable workplace where all individuals are treated with respect and dignity. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We also provide reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.