Hybrid Administrative Specialist II en Novant Health

Novant Health seeks a full-time Administrative Specialist II within the Respiratory Care department at Presbyterian Medical Center.

• Schedule: 8am - 5pm, Monday - Friday (No holidays or weekends)
• Department: Respiratory Care
• Location: Presbyterian Medical Center – Charlotte, NC

The Administrative Specialist II provides both administrative and clerical support to the department, either as part of a team or individually to ensure the administration and smooth running of departmental business. Serves as resource to staff.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. Let Novant Health be the destination for your professional growth!

• Education: High School Diploma or GED, required. Education in basic office procedures, required.
• Experience:  Two years of administrative support experience, required. Administrative support experience, preferred.
• Additional Skills (required):
  • Ability to effectively communicate with physicians and hospital staff. Ability to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases; Ability to successfully complete generic and department-specific skills validation and competency testing.Communication: Creates an environment that supports and respects diversity to promote creative problem solving. Communicates the value of activities within the organization and community to gain cooperation and collaborative partnership.
  • Customer Service: Holds staff accountable for customer service standards and ensures service recovery when needed. Ensures staff responds to customers in a timely manner.
  • Inclusion & Belonging: Fosters a work environment of inclusion and belonging.
  • Digital Fluency: Proficiency with Microsoft Office 365, specifically Excel, Word, Teams, and PowerPoint.
• Additional Skills (preferred):
  • Entrepreneurial spirit and innovative drive for reaching the next great idea and exceeding goals
  • Intellectual depth, moral integrity, personal vision, creativity, leadership skills, fortitude, sincerity, and diplomacy.
  • Ability to work independently and as a team player who will productively engage with others at varying levels of seniority within and outside of Novant Health.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Greet and assist visitors to the department. Answer all incoming telephone calls routing each caller to the appropriate place and providing accurate information in a courteous manner. Type all correspondence for leader: memos, letters, minutes, agendas, etc.

• Maintain calendars for managers. Arrange Meetings and/or events as well as conferences, conference calls and video conferences. Contact participants, check for availability. Attend assigned meetings, record minutes and maintain meeting attendance records.

• Submit requests for disbursement to Accounts Payable. File Expense Reports. Collect invoices for department services, if applicable. Develop, monitor and reconcile the budget.

• Oversee departmental timekeeping duties including researching discrepancies and correcting as appropriate. Complete timekeeping duties accurately and by prescribed deadlines. Track attendance occurrences and submit reports to the supervisor and director as requested for tracking, follow-up, determining the need for corrective action and distributing reports to the appropriate areas.

• Order supplies and maintain inventory for department. Complete requisition and send to Purchasing Department or vendor. Receive and distribute supplies.

• Collect and organize material to be presented in final form. Assist with electronic presentations to include charts, tables, graphs, PowerPoint and other reports.

• Process requests for employee access in a timely manner. Audit departments for compliance with Novant’s security standards. Maintain access records on each employee for compliance standards. Terminate accesses that are no longer needed. Terminate accesses on termed employees.

• Create and execute practical, scalable, and operational tasks. Work closely with team members to monitor and evolve practices for continuous process improvement.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth.

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