Hybrid PATIENT SERVICES COORDINATOR en Radiology Associates of Ocala

Job Title: Patient Services Coordinator
Location: Ocala, FL
Job Type: Full-Time
Company: Radiology Associates of Ocala

About Us
Radiology Associates of Ocala is a leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive, professional environment. Join a collaborative, purpose-driven team making a real impact in the Ocala community through innovation in healthcare.

Position Overview
We are seeking a full-time Patient Services Coordinator to join our fast-paced outpatient imaging center. In this role, you will be the first point of contact for patients and play a vital part in ensuring a smooth and positive patient experience. You’ll be responsible for accurately collecting and entering patient demographic and insurance information, verifying insurance details, and providing exceptional customer service.

Key Responsibilities
• Greet patients and collect copays, deductibles, and any outstanding balances
• Review scheduled appointments and radiology orders for accuracy
• Answer multi-line phone system and direct calls appropriately
• Verify insurance information and ensure all necessary authorizations are obtained
• Accurately enter demographic and insurance data into the system
• Provide excellent customer service to patients, addressing questions or concerns professionally

Qualifications
• High School Diploma or GED required
• Minimum of 1 year experience in a medical office or healthcare setting
• Strong computer and data entry skills
• Excellent customer service and communication skills
• Knowledge of medical terminology preferred
• Understanding of Medicare, Medicaid, PPOs, and HMOs is a plus

Benefits
Radiology Associates of Ocala offers a competitive and comprehensive benefits package, including:
• Affordable Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and Paid Holidays
• Paid Life and AD&D Insurance
• Employee Assistance Program (EAP)
• Travel Assistance and Identity Theft Protection
• Employee Recognition Programs
• 401(k) Retirement Program
• Employee Referral Bonus Program

Additional Information
Equal Opportunity Employer – We comply with all applicable federal, state, and local laws.
Drug-Free & Tobacco-Free Workplace – We are committed to a safe and healthy environment.
E-Verify Participant – We participate in E-Verify to confirm work eligibility in the U.S.