Current enrollment in post-secondary, IT related, degree granting program or recent graduates
Preferred:
Previous IT work experience
Pervious customer service experience
Technical knowledge of Microsoft based networks
Skills & Competencies:
Ability to interact in a professional manner with internal and external customers of Enable Injections
Ability to take directions from supervisors and adjust to changing work targets
Desire to work in a constantly changing, dynamic work environment
Good time management skills
Ability to follow defined procedures
Ability to collaborate and maintain cooperative work relationships with others
Ability to adapt to change and handle unexpected situations with close guidance
Ability to stay focused on tasks, organize, compare, interpret basic data, and assess problems with guidance
Position requires being physically present on the premises during regular company hours or as approved by management
Physical Requirements:
Extensive computer work
Long periods of sitting or standing
Lift and carry up to 20 lbs
Ability to climb ladders as necessary
Navigating and walking over/under exposed piping
RESPONSIBILITIES
Respond to end user requests for assistance
Setup user accounts, desks, and workstations
Assist in routine IT department tasks such as managing inventory of IT equipment, setting up new user accounts, deploying new hardware and software, and organization of IT storage areas
Maintain helpdesk ticket system
Support IT department initiatives with special project work
Perform research tasks both proactively and as assigned
Follow department and company polices and procedures
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